It is easy to understand why, after all the hard work you put into your business, you may not feel that any changes need to be made. Traffic flow works well; the atmosphere of your business still feels fresh and inviting; your POS register continues to hum along, just as reliable as it was the day you purchased it. But what if there was a way to improve all of this even further, using new methods and tools that could potentially launch your business to new levels of profitability and heightened levels of customer service?
Conversations around the capabilities of emerging mPOS technologies have triggered many small business owners to learn the differences between POS and mPOS systems. Conducting this comparison will help you see where and how mPOS technology could potentially fit within your business, and present you with a guide to making an accurate determination of whether you are better served staying with POS technology, or if mPOS can have a greater positive impact.
Exploring the differences between mPOS and POS solutions starts with looking at the benefits each offer. In particular, we encourage you to dive into a few important areas that small businesses typically find to be costly and time-consuming. This will help you to quickly determine which choice is best for you before you invest too much time and money into either technology. Your initial investigation will also be helpful when it comes time to select a valued POS technology partner.
Which Platform Best Supports Dynamic and Flexible Operations?
Flexibility is a fundamental component of any small business. Effectively responding to factors outside of your control, such as industry changes, economic shifts, or changes in customer tastes and expectations, is critical to your business’ health. While larger businesses can often ride out difficult times using stockpiled resources, this is a luxury that a majority of small business owners simply do not have. You must have the tools to quickly change gears to meet any change head-on if you are going to achieve long-term success.
Selecting the right platform must include looking at which tools allow you to quickly adapt to meet a changing business environment. POS systems are very familiar both in general usage and support but are not going to provide you with the ability to quickly transition into accepting online orders or branching out into a multichannel approach. Hardware is largely wired in place, adding complexity to any equipment moves or refreshes as a part of an overall business makeover.
MPOS platforms excel at offering small business owners a high level of flexibility. An mPOS solution presents you with mobile devices that are highly secure and give you the ability to take your business functions with you wherever you roam. By simply attaching or detaching a mobile device, your staff can create a highly personalized experience for any customer while giving you enhanced levels of freedom to change how traffic flows through your store quickly and without costly rewiring.
Does Either Option Stand Out in Terms of Increasing Customer Traffic?
Maintaining or increasing customer traffic requires a high degree of focus from a business owner. It is important to learn if and how either POS or mPOS solutions are able to aid in your quest to acquire or retain consumers. You may be looking at your existing POS register and wondering just how this is possible. Unfortunately, if you are having this thought, you have already made the determination of which type of system must be in place at your business.
MPOS terminals are designed to be unobtrusive, highly powerful systems. This option stands out from POS systems in their ability to attract and increase the amount of customer traffic and revenue that enters your business. Some of the most common ways this happens are through:
- The deployment of mobile POS terminals as customer-facing kiosks.
- The detachment from counter mounts allows sales staff to walk the aisles with customers for a personal touch.
- The ability for inventory to be directly entered into your POS system.
- The ability to provide near-perfect accuracy of customer orders.
- The implementation of checkout-free options.
These are only made possible through the portable, cloud-based computing power and data management capabilities that are included with an mPOS solution. Data accumulated or accessed using an mPOS platform will be secure and accessible from any device using your app, presenting you with additional options in making proactive changes.
Is POS or mPOS Better at Processing Emerging Payment Types?
A historically costly service for small business owners has been payment processing. A percentage of each credit card transaction simply vanishes from your till, reducing the margin of error on already thin bottom lines. While payment processing fees have long been accepted as a cost of doing business, when added to the often inflexible terms regarding accepting new types of payment, its inconveniences have led businesses to seek alternative options.
The POS system has lagged behind the myriad of consumer payment options that are now available. However, they are well suited for handling cash, standard credit and debit card transactions at a cost, and the infrequent check. Many POS systems come with locked-in payment processing terms that simply do not allow small business owners to seek out more favorable terms. Also, POS platforms just cannot handle some forms of modern payment types due to technical limitations.
MPOS introduces mobile payment systems that present you with greater flexibility both in regard to payment processing fees and the payment types you can accept. This opens up the opportunity for modern payment options, including digital wallets, e-payments, and the ability to accept online payments. An mPOS solution’s ability to craft your own payment terms allows you to rapidly change how you process payments to stay in-step with your customers’ expectations.
POS and mPOS Systems: Which Is Best for You?
In order to make the final technology determination for your business, you should weigh the advice of POS-technical experts like talech so that any decision you make is made confidently and decisively. Our talech POS technical consultants will provide you with guidance around implementing powerful, cloud-based POS tools into all areas of your business. With these tools, you will be able to stay ahead of the curve while building stronger, longer-lasting customer relationships.
Choosing between POS and mPOS systems can be difficult. The subject matter experts at talech will present you with the technology options that best match your mobile POS needs, equipping you with the tools you need to tackle all of the challenges that today’s business climate can throw your way.
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