MOVING TO A POS SYSTEM
Upgrading to a point of sale system in a few simple steps
Despite its literal name, a modern POS (point of sale) system handles much, much more than just sales. Inventory management, accounting and even employee management are all features available through a wide variety of POS options. This means that choosing a POS means choosing between several technology tools to make your business run smoothly. The options can seem overwhelming at first, but asking yourself some key questions about your business will help give you a clearer idea of what you need and want in a POS system.
The first step when moving to a POS system is doing a thorough evaluation of your business and then matching your needs with an appropriate system. This article contains a list of essential filters to evaluate a POS through, including:
- Scalable pricing plans
- Built-in features
- Modular integrations
Scalable pricing plans for every type of business
When moving to a POS system, one of the biggest challenges is comparing pricing information. POS providers sometimes hide the cost of their technology behind multiple “per charge” payments (e.g., “15 cents per card swipe”), making this judgement difficult. This is especially true when moving to a POS for the first time.
With that in mind, we recommend the following guidelines when looking at the pricing information for a new POS:
The ability to change plans when necessary
Does the provider contain information on changing plans? Are there fees involved?
A list of comprehensive features for each plan
Does the provider clearly state what is being offered for each plan?
Knowing what you are getting into should be priority number one for any business. If a POS provider isn’t clear about their pricing information, that’s a red flag. Similarly, if those plans don’t offer the right features, this too is a sign to look elsewhere.
Must-have POS features for 2022
Not every business is the same; while restaurants and retailers normally have physical shops that customers can walk into, other services (home repair, mobile vet, lawn services, etc.) go to their customers. These businesses have a dire need for POS options featuring robust mobile features for their business model, covering areas such as:
- Mobile payment options (software/hardware)
- Online menus and website ordering
- Appointment booking options
- Cloud-access to data analytics
As a business looking for the right POS, the most important thing to consider is what’s best for daily operations. Mobile options are a must for mobile businesses, of course, but that doesn’t mean stationary hardware is obsolete. In fact, the flexibility to utilize both can be a major benefit for many businesses; for example, a retailer experiencing a busy rush and a growing line at their stationary POS register can use a mobile device to “open another register” in order to help customers get their purchases completed faster.
Want adaptability? Consider integration capabilities
Some businesses just want the basics; take payments, calculate tabs and tips and nothing else. For others, however, POS options have evolved considerably since the move to the cloud and these new suites of features are highly desirable. Going online provides for a level of interconnectivity that was never before possible, meaning POS systems can now integrate with:
- Accounting software (e.g., Intuit QuickBooks, Xero, Sage)
- Labor management software (e.g., Homebase)
These integrations are even industry-specific; KDS integrations, for example, provide restaurants with valuable kitchen services that now integrate directly with a POS provider.
In bringing these systems together, a business can turn a POS system into an all-in-one workstation. It also provides the basis for further modulation as new software is introduced.
Moving to a POS system designed for you
Choosing a POS is, to say the least, a tricky choice; it means making difficult observations about what your business is as opposed to what you want it to be. Meanwhile, it’s balancing your goals with the reality of your budget and the practicality of implementing it in your business. Monitoring pricing, features and integrations, however, provides a clear guide towards making the right choice for you.
As you make your decisions, consider another option; try one out before deciding. POS providers like talech offer a free demo for customers to try out the software before buying. This ensures that our software—developed from over a decade of working with businesses of every size and industry—meets your needs. Afterwards, we would love to speak with you about what talech can do to become your trusted partner.