CONTACTLESS POS FEATURES
Making online ordering easier for new and repeat customers
One of the best ways to grow your restaurant business is by creating an amazing online ordering experience for your customers. In fact, recent data found that 92% of restaurant traffic is now taking place outside of the dining room. When it comes to online ordering, contactless POS systems equipped with the latest tech are paving the way and offering strategies that benefit both new and loyal customers.
How do contactless POS systems work?
Cloud-based, point of sale (POS) systems are the best way to create a contactless experience. It’s all about providing customers with secure transactions and making them feel valued in every interaction they have with you.
Take a look at these stats that show the popularity of contactless payments:
Americans now using some form of contactless payment
Consumers who prefer to skip signatures altogether
Contactless POS features help restaurants manage online orders more quickly and provide better customer experience. Staying competitive is not just about speed anymore, it’s about providing the highest level of convenience.
Offer a simple process that’ll get customers ordering again
Make sure that you offer a simple and easy-to-navigate ordering process that will keep your customers coming back again and again.
Modern contactless POS features are designed to make placing orders, payment and delivery as convenient as possible.
- Online menus: With online and mobile ordering, your website or app menu is your MVP. When you build an intuitive menu using the latest contactless POS features, your guests get a branded experience without ever stepping foot into your restaurant. These modern digital menus are highly accessible and allow you to use data for inventory tracking and keeping your menu updated with the latest food trends.
By using images to go along with each menu item, your customers will know exactly what to expect when their order arrives. You can also show how much you appreciate your customers by making it as easy as possible for them to make special requests and customize their menu options.
- Secure payment options: Modern POS software can be used to process a range of transactions instantly including digital wallets such as Apple Pay and Google Pay, as well as other contactless payment options.
- The seamless integration between a contactless POS system and an online ordering portal makes it easy for third-party delivery services to coordinate with your restaurant. You’ll keep your customers happy with quick order pickup and prompt, contact-free delivery.
In this age of mobile-savvy, demanding consumers, a contactless POS system give restaurants the ability to coordinate rapid order fulfillment, instant payment options and fast delivery.
Reward returning customers with loyalty programs and special offers
One of the best ways to keep customers coming back to your restaurant is by offering incentives to make it worth their while. With a contactless POS system, you can offer incentives that are relevant and uniquely beneficial to the customer. This can be anything from discounts, loyalty points, or an item for purchase.
There’s no better way to express your gratitude to your returning customers than to offer loyalty memberships every chance you get. Just because your customer is opting for a contactless eating experience doesn’t mean you won’t have the opportunity to advertise your rewards program. You can easily share membership info on your online menus, digital receipts and across your website.
Another option is to have pre-set discounts so when your customer spends a certain amount with your restaurant, they’ll be alerted of a specialized offer. You can also stay in touch with your customers by sending them emails and text messages to alert them to any promotions or specials.
Contactless POS systems are quickly becoming the logical way forward for restaurants. With this innovative technology, the restaurant industry is making huge leaps in efficiency, safety and customer experience.
Provide the best contactless ordering experience with the best POS provider
The ordering process is a critical component of a customer’s experience, and it is a valuable way to establish a loyal customer base. If you want to incorporate a contactless POS feature into your restaurant ordering software, the experts at talech are ready to partner with you to craft the perfect solution.
Contactless POS technology can help turn new customers into loyal brand lovers. Contact us to learn more about our POS solutions or to take part in a free demo.