BEST MOBILE POINT OF SALE APPS
Make sure small business tech is powered by these mobile features
Point of sale (POS) systems were once one-trick ponies that merely recorded sales transactions. They have grown into all-purpose management solutions seamlessly integrating all aspects of a company’s operation. The trend that is driving modern POS technology is mobility.
Small business owners searching for the best mobile point of sale apps have many options to choose from. Here’s a closer look at mobile POS features that keep your business running and your customers coming back for more.
The rise of mobile point of sale signals the end of “store hours”
Mobility has transformed retail into a 24/7 industry. Customers shop whenever and wherever they prefer via the mobile app running on their smartphones, tablets, and computers. This makes your business’s custom mobile app and website your primary calling card and advertisement. The best mobile point of sale apps mirror the experience your customers get when they shop in person.
|The apps provide customers with easy access to a retailer’s catalog. This is essential because it provides information about and pictures of as many as 100 separate items||Mobile POS systems should maintain histories of customers’ past purchases and recognize them when they return. This allows stores to offer custom discounts, product combinations, and other promotions based on the customers’ preferences.|
|Small businesses that rely on appointments need their mobile POS app to allow clients to schedule appointments quickly and simply. For hair salons and similar operations, this includes the ability to specify the employee they wish to schedule with.||Customers also want a range of payment options such as cashless payments, click-and-collect, and kiosk-based self-service terminals.|
|The apps provide customers with easy access to a retailer’s catalog. This is essential because it provides information about and pictures of as many as 100 separate items|
|Mobile POS systems should maintain histories of customers’ past purchases and recognize them when they return. This allows stores to offer custom discounts, product combinations, and other promotions based on the customers’ preferences.|
|Small businesses that rely on appointments need their mobile POS app to allow clients to schedule appointments quickly and simply. For hair salons and similar operations, this includes the ability to specify the employee they wish to schedule with.|
|Customers also want a range of payment options such as cashless payments, click-and-collect, and kiosk-based self-service terminals.|
The best mobile point of sale apps collect and analyze customer information to stay in contact with customers. For example, the devices give purchasers the option to receive their receipts via email or text. Combining customer histories with contact info alerts clients to special offers tailored to their purchase histories.
Mobile point of sale features that make employees more productive
A great way to boost profitability is to spend more time with customers and less time on administrative tasks. Mobile POS apps put the tools that employees need at their fingertips bringing the store to the customer. Here are some of the top features of mobile point of sale on the market today:
- Online product catalogs and real-time inventory counts answer customer questions with just a few clicks that the products they want are available.
- Employee schedules are easy to access; they can arrange and change shifts without leaving any spots less than fully staffed.
- Mobile POS systems integrate payroll and accounting functions giving employees up-to-date information about pay rates, tax deductions, and accrued time off.
- In addition to calculating commissions/bonuses, they automatically track tips and ensure that staff receives their fair share of gratuities.
Monitoring employee performance enhances your ability to identify improper voids at registers, uneven exchanges, over-refunds, and other potential lost revenue. This helps businesses determine which employees require additional training and which tasks are taking up too much time.
Take your business on the road with these mobile point of sale features
Today’s small businesses need to be ready to set up shop in new locations to meet customers more than halfway. Mobile POS systems deliver all the functionality of in-store solutions in a form that fits in your pocket.
In addition to accepting digital payment types, the best mobile point of sale apps handle refunds, exchanges and returns. They connect wirelessly to hand-held receipt printers and also deliver receipts electronically.
Retailers can change the default tax rate or assign tax rates to specific categories of products and services based on whatever location they find themselves in. Customers can use multiple payment types for a single order. Payments can be split between partial cash and credit, and bills can be split by any percentage up to 99.
The best mobile point of sale apps operate in offline mode when the network connection goes down. They automatically reconcile sales figures, inventory counts, and other information after the network link is reestablished. Customer loyalty discounts, promotions, and rewards programs are tracked in offline mode.
The right provider will guide you to the best mobile point of sale apps
The mobile app gives business owners a dashboard view of online and on-premises sales activity that displays up-to-the-minute sales figures. They can see at a glance sales by day, week or month and by employee and product. Sales can be viewed by average receipt value, lead conversion rate, and other key performance indicators (KPIs).
The way to determine the best mobile point of sale apps is by working with a vendor like talech. Our experts learn about your operation’s needs and team with you to put all the pieces together. Get a close-up look at the features of a mobile POS app by taking a free demo.