Selecting ePOS till systems
Flexible cloud-based technology to improve customer experience
Adding new business technology can be exciting for a small business owner. New ideas seem to sprout overnight to keep speed with the new tools. But getting the most out of an ePOS till system requires more than brainstorming or implementing new ideas. You must recoup ROI fast to minimize its initial impact on your bottom line.
Utilizing modern ePOS till systems can offer you a wide range of functionalities and features to quickly earn your ROI. Here is how to understand the benefits to maximize what your POS can do for you and your profit.
Understand the tools needed to maximize performance
Performance is a key metric for any business of any size. The tools necessary for properly measuring performance should include:
- Financial performances, such as the rate of product or service sales.
- Staff sales conversion rates, including tipping percentages, table turnaround rates or the ability to complete an appointment on time.
- Inventory order quantities versus the rate of sales.
- Cost per unit analysis.
- Collected sales taxes and payroll taxes, including for commission-based or tip-based employees.
To drive sales via multiple sales channels, you should have access to these features in the ePOS till you choose. Modern features such as these will offer the best chance of growing your business and brand recognition while increasing profit.
Rely on cloud-based reporting and data
Data is the most valuable asset for a business. This makes the way you gather, store and use sales and production information the most critical concerns to be addressed. An ePOS system opens the gateway into cloud-based data storage, providing a safe haven to place your most valuable asset.
The cloud-based storage of an ePOS till system improves data accessibility and analytics. Your sales data yields market trends information, indicates necessary inventory ordering adjustments and provides a perfect par-level inventory strategy base.
At its core, modern ePOS solutions give you the ability to build web-based reporting that is practical and accurate. Whether you are in the office or at dinner, you can get the most out of your ePOS till system.
Attract and retain customers using inventory or menus
An ePOS till system can be leveraged to improve the customer experience thanks to its data management features. Through the POS’s ability to mine transaction and inventory data, your company will better attract and retain customers:
Online menus and shopping platforms can be updated nearly instantly. This allows you to quickly change menus in response to changes in customer ordering habits or product/ingredient supplies. With real-time updating, your POS is working for you to provide your customers with what they want.
Virtual terminals are now an option. These reduce the cost of transactions and allow you to accept a wider range of payments. Virtual terminals can be used with an online ordering website for a faster, more secure checkout. Contactless experiences are now an option for both in-house or virtual interactions. More payment options mean more satisfied customers and more profit.
Leverage the advanced accuracy and precision of predictive sales analytics in ePOS. This provides a path for staying ahead of shifts in customer tastes by using their data created at ePOS tills.
These are just a few examples of how an ePOS can make an immediate impact on how you operate once the solution is implemented. The advanced features will enable your team to improve sales conversions and to construct personalized experiences for every customer.
Achieve higher levels of production
The impact of an ePOS till system on the customer experience also improves staff productivity. Through the same data and reporting used to track customer preferences and sales, you can encourage efficiency with your staff.
Monitoring sales performances, order precision and the speed and accuracy of service are all possible using an ePOS till. The seamless stream of data moving behind the scenes ensures a clear view of the daily routines of your staff. This provides the insights you need to add training and corrections to under-performing staff and to reward your top performers.
Get the ePOS till system partner that maximizes your ROI
Small business management is full of challenges, which is why an ePOS system is so valuable. It provides automated tools and data management to optimize the performance of your business. In this way, an ePOS till system worth its salt pays back in dividends on your initial investment.
A partnership with talech means building an ePOS till system that is best suited for your needs. We offer solution training 24/7 support options that help manage your business anywhere you go. Contact us today to sign up for a demo and learn more about how talech can be your POS partner.