This may be surprising, but many small business owners never request a point of sale (POS) software demo before buying. Regardless of the reasons behind this decision, this is a mode of thinking to quickly push from your mind. As a customer, you have every right to request a consultant’s offer of taking their solution out for a spin.
Before you let self-doubt creep into the picture, pause for a moment. Remember, you are the customer, and the POS software you choose must be able to manage your business. These demos also ensure that you achieve a maximum ROI on your purchase, which quickly answers those budgetary questions. Here are four reasons to try a POS software demo before you purchase one.
Modern POS software has changed dramatically
The first reason for requesting a demo of the POS software is the innovations in recent years. Some of the most enticing options that can be seen as dramatic changes for small businesses include:
- The ability to integrate mobile payment apps into POS software.
- Predictive data analytics using cloud-based sales data.
- Online sales channels that seamlessly stream into a single POS solution.
- Use of mobile devices to enhance the customer experience.
- Improved production via quick access to all business tools.
This is a far cry from the legacy POS tills and spreadsheets that many small businesses are used to. But as exciting as this shortlist of features may be, not all of them may apply to your business model.
Determine how each function works in your business
Every POS software solution likely offers many of the basics, such as a POS register and access to sales information. These are essential for smooth operation, but you will likely want more in today’s business climate. They may lack the support you need or, conversely, may simply be overkill for your operation.
This is why it is vital to get a full demonstration of the POS software tools being offered. This allows you to see its advertised strengths in terms of how they could work in your business. A demo also reveals potential weaknesses in the product, saving valuable resources that would have otherwise been squandered.
You can see if you and your staff can effectively use these tools
Getting the shiniest POS software technology available is great, but what if using it is like rocket science to your team? Some questions to ask yourself during a demo to determine its usability are:
- How clear and easy is it to use?
- Will the product speed up, slow down, or yield no change in customer interactions?
- How easy will it be for you or your staff to correct errors?
- Does the POS partner offer training for both current and future product releases?
Demos point out the user-friendliness of a system, indicating how much training is necessary to use these tools. They will also prove that it will work as advertised in your environment, not just on the showroom floor.
Customer-facing aspects can be vetted
With mobility options rapidly shifting, the way you look at POS software must also shift. For example, the integration of online shopping, booking, and payments has changed which features you must prioritize. This also means that your POS software must provide trending customer-facing attributes and functional back-office productivity.
You should insist that any POS software demo places you squarely in the seat of the customer. What would you think about ordering from a business using this level of software? Would you feel that your payment information was going to be safe if you used their virtual terminal? This level of empathy allows you to choose the software with only the best customer-facing elements for your intended audience.
Get the best POS software demo from the right POS provider
Your customers seek you out specifically because of your keen ability to always execute their requests. That’s why you deserve the chance to see your new POS technology in action. The knowledge you gain from a comprehensive demo serves not only your peace of mind but the customers’ as well.
The POS software demo is a feature of the talech experience. We present you with all of your POS software options so that your choices are informed and fit your business. This enables you to be proactive in the service you provide to your customers while boosting your productivity. Contact us to schedule your free demo.
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