You survived the gauntlet of opening your restaurant, earned the loyalty of a few regulars, and now you’re ready to take the next step in your business evolution. That next phase is about streamlining the way you work and capitalizing on the reputation you’ve built in the industry.
Sitting at the center of your business, your POS will become immensely more valuable with these 11 features to continue your growth and success:
- Digital Inventory
- Mobile Payments
- High-Tech Hardware
- Online and In-store Alignment
- Order Monitoring
- Menu Management
- Staff Resources
- Table and Position Tracking
- Customer Loyalty
- Sales and Data Analytics
- Remote Management
By harnessing these features, you can take control over each element of your restaurant and ensure your restaurant’s steady rise to the top.
How POS Helps
The leading cloud-based restaurant POS solutions gather all your management and service needs into a single internet-connected platform that can be accessed by everyone who needs it, whenever and wherever they need it.
They are subscription services with little or no overheads that let you watch over your entire restaurant with the perspective of a business analyst while giving you the hands-on control to run things as a fully engaged owner/manager.
Getting the most out of your POS means upgrading your business from clunky, 20th-century tech to on-demand, modern digital solutions.
1. Digital Inventory
Business in the digital age is driven by easy accuracy. Digital inventory features have introduced new levels of efficiency with unit tracking that turns kegs and bottles of wine into individually counted sales and waste and living stock counts that make it possible to evaluate your holdings at any point in time.
2. Mobile Payments
Mobile payment devices are a cornerstone of modern POS systems. The handheld solutions of today can accept anything from chip and PIN to digital wallets, and there are smartphone apps available to handle remote payments of home-delivered orders.
Mobile solutions are secure and discreet enough to not interfere with the customer experience and leave your diners to worry about what to have for dessert rather than how to split the bill.
3. High-Tech Hardware
Despite their fancy digital and cloud features, POS solutions are practical tools. You can use a range of hardware options to fill out your service and management needs from iPad terminals to barcode printers and kitchen printers to digital weight scales. It is vital to understand how to best configure your hardware tools to ease the communication flow around your restaurant.
4. Online and In-store Alignment
The next stage of your evolution is to better link the online and in-store worlds. That means tweaking your menu to suit the limitation of online ordering and using your POS system to synchronize the flow of demands on the kitchen. Your system should allow you to differentiate between customers, wait times, and modifications.
5. Order Monitoring
Point of sale systems are great at turning chaos into calm. You can use your POS solution to simultaneously dispatch tickets to multiple printers and staff hubs. This will ensure everyone gets the information they need to provide a drink, dessert, or side of fries.
You should also be able to offer discounts, accept tips, establish tabs, and generally move to accommodate any wishes you diners have without needing to go outside of your POS system.
6. Menu Management
The effectiveness of your order management depends largely on the flexibility and organization of your menu. A POS solution can give you access to both online and in-store menu options and allow you to edit as necessary so you can offer a full range of dietary and preference modifications as your customers desire.
7. Staff Resources
Your staff is integral to your success, and once you’ve had time to find a good crew you can use your POS solution to give them a degree of self-control that frees you up for more pressing concerns. The best restaurant POS solutions offer password-protected access to shared online resources so your team can edit their own rosters, timesheets, tips, and more.
8. Table and Position Tracking
Once you progress from eagerly seating anyone willing to try your newly opened restaurant to being comfortable in a steady flow of diners, you can open up the full range of POS table and position management features.
These options let you prioritize seating arrangements to improve the flow of orders by giving you an up-to-date view of your floor at all times.
9. Customer Loyalty
The first step in restaurant success is building a reputation. Your restaurant POS solution should include a comprehensive customer loyalty program with customizable cards, flexible offerings, and a deep database of details.
You should be able to go beyond simple “buy one, get one” offers and create something unique to your restaurant, your menu, and your customers.
10. Sales and Data Analytics
Data and sales analysis has become a staple of modern business. You need a POS solution that allows you to track the top-selling menu items, understand the demographic of your customers, and monitor the impact of your promotional efforts.
11. Remote Management
A POS solution is a mobile tool available from any personal device, so you can tend to business whenever and wherever is best for you. Balance the books on your commute, track live sales while on a business trip, or just put off the inventory until the dinner rush is over.
Like all the advantages of a digital POS solution, remote management should make your working life easier.
Restaurant POS Solutions Providers Are There Every Step of the Way
After the challenges of opening your restaurant, you need a POS that will help you keep your business running smoothly as you transition into what’s next on your journey. Choosing a POS provider who understands the unique obstacles and goals of your business will give you peace of mind.
The restaurant POS solutions created by talech have the features and technology to guide your business to the next level of success. Our engineers work with you to design a system that builds on your initial progress and introduces efficiencies that save you resources. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.
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