Sit down, read the menu, order from the waitstaff, get served.
It’s a routine as old as the hospitality industry itself. One that until around March 2020, looked like it would prevail in largely intact for the foreseeable future. Then phrases like ‘social distancing’, ‘cocooning’ and ‘the new normal’ became part of our vocabulary and it was clear that things would need to change. Maybe for a short period of time, maybe forever.
Introducing Contactless Dining
For people running restaurants, bars, cafes and other food service businesses, adjustments may be needed to provide an environment in which your customers feel comfortable and your staff feel secure. talech’s Contactless Dining feature allows you make adjustments for now and into the future. It’s easy for your customers to use and you to implement.
Contactless dining works by:
1. Allowing you to add a unique QR code to all the tables in your premises
2. The customer can then scan the QR code on their smartphone, review your menu and place orders online
3. The order gets sent straight to your kitchen. The customer will get notified when the food is due to be ready and then your staff can bring it to the table or leave it a designated collection point.
By implementing a contactless dining option to your restaurant, cafe or bar, it minimises the amount of contact required between staff and customers whilst maintaining a high-quality customer experience.
Our Contactless Dining feature is free update for all merchants with Online Ordering. If you’re interested in Online Ordering, it’s included in our Premium plan (along with a huge range of additional features) or you can add it to Starter or Standard tiers for $49 per month. Our European customers can get access to Contactless Dining by upgrading to Premium only.