Setting up a POS system, whether you’re upgrading or installing, will be necessary at some point in your career as a business owner. Learning how to set up point of sale system features does not need to be difficult or costly. By focusing on a handful of key areas, you can quickly establish a highly productive POS solution that becomes an invaluable business tool, without breaking the bank.
1. Determine the POS Hardware Needed to Optimize the Flow of Your Shop
POS technology is great for optimizing the way you do business. The hardware you use builds a solid foundation for ensuring the maximum usability of your POS tools. It is the hardware that the customer sees and that your staff uses. Your hardware also sets a tone for the atmosphere set in your store. Also, the hardware that is on your wishlist will determine the type of POS software required to put it all together into one, fully integrated business solution.
Innovative POS hardware choices such as tablet-based POS terminals or Bluetooth receipt printers will require a higher level of POS software than the legacy POS till. In fact, a majority of today’s sleek and sophisticated POS hardware options will come with a requirement that your POS software is both cloud-based and mobile-friendly.
2. Use Mobile POS Tools to Build the Customer Experience
Presenting pleasing aesthetics and easy-to-use hardware to your customers and staff is only the beginning of your POS journey. These devices would be incomplete without having the proper tools available to help build an enticing customer experience in your store. Ready access to store inventory, via a POS-provided website, as well as customer information, gives your staff the ability to create a white-glove experience in all areas of the customer’s experience.
This is made possible through the use of tablet-based POS tills, which can easily be detached from their mount so a salesperson can meet customers around the store. Your empowered sales staff can be bold and confident when helping a customer, further building a high degree of customer trust in your brand. The strategic placement of tablets in your boutique, and the ability to advertise your online presence in-store, add a self-service touch as well as the appearance of an endless aisle.
3. Mobile Payment Apps and Web-Based Invoicing Streamlines Checkout
The tools obtained through an mPOS solution should include both a mobile payment app and the ability to generate digital invoices. A mobile payment app offers you a secure way to enhance the customer experience in your store and helps you to maximize the mobility offered by utilizing tablets and other mobile devices in your store. Mobile payment apps offer improved checkout speeds, instant access to inventory, and the ability to accept more payment options.
One payment option, the digital invoice, can be easily added to your POS system toolkit by taking advantage of web-based invoicing software. This solution provides you with a virtual platform to provide your customers with digital receipts. Especially when supplied by your POS solution provider, invoicing software can stimulate growth beyond your doors into additional retail channels to get your brand in front of a larger audience.
4. Use Predictive Data Analytics to Construct an Inventory Strategy
With the fundamentals of POS technology up and running, your attention can now turn towards using it to build a better business model. One of the most exciting building blocks contained within an mPOS solution is the ability to provide powerful data analytics and deep levels of customizable reporting. Even the slightest of trends will not go unnoticed, presenting you with the opportunity to be proactive in the adjustments you make in your business strategy.
Inventory management, a challenging area of business management for any retailer, will benefit the most from having these analytics on hand. The full integration of sales and inventory data will provide accurate sales forecasts that can be leveraged to make inventory decisions that are proactive and fully represent the expectations of your clientele. This feature alone will help you realize the full ROI on your mPOS investment.
5. Use Integrated Sales and Inventory Data for Staff Performance Metrics
The benefits of fully integrated inventory and sales data do not stop at streamlining inventory management. These same data points can be used to develop and support performance metrics for your staff, giving you instant visibility into just how effective each member of the team is on the sales floor. The mobile capabilities in your POS solution will introduce a level of transparency into how your metrics are built to ensure that staff understands how their individual performances are reviewed.
Your established metrics can be based on important and trackable areas such as sales conversions. Sales commissions will be more accurately computed, and the improvement in inventory tracking will yield reduced product leakage, adding a new level of trust to your relationships. And, the right POS solution will allow you to provide your staff with the ability to view their progress in all areas and will give you both the ability to take proactive measures to make improvements.
Have Questions About How to Setup Point of Sale System Features?
The overwhelming number of POS options that are available to small retailers can leave your head spinning. But when you are looking for a POS solution that is capable and affordable, it is important to remember that you are also choosing a partner. You will want to utilize the skills and experience of your POS partner, not just when it comes to the technology you use, but also in the alignment of your business processes, giving you a complete experience from start to finish.At talech, we understand your need to stay within a budget and to get the most for your dollar. Our consultants work hard to ensure that the technology you use is working just as hard for you as it would for a larger competitor because we feel that every business has the right to the most innovative POS technology available today.
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