Innovations in restaurant ePOS systems have made this the time to move the task of “upgrade my POS system” up to the top of your list. The latest releases of ePOS technology have brought to the restaurant scene enterprise-level technology that is both scaled and priced for small businesses. But before you buy, it will be important to develop a foundation of knowledge to avoid any costly surprises or to completely miss a key application of ePOS technology in your restaurant.
Seeking advice from an ePOS consultant that has both their finger on the pulse of emerging ePOS capabilities and the current state of the restaurant business is a great place to start. However, it is important to do some groundwork on your own before seeking an ePOS consultant to guide your efforts to completion. There are several common questions that can serve as a modest framework to ensure that you select the most suitable ePOS partner for your restaurant.
What Needs Should You Start With?
The most basic and simple questions must be answered before you can begin considering any ePOS partner or solution. You must know where you are and what problem areas need to be addressed. Also, you must conduct a technology assessment of what you currently have in place, while noting any noticeable shortfalls such as outdated POS registers, the need for a mobile ordering solution, or the ability to generate accurate performance reports.
With this information in hand, you can begin to scratch out an ePOS wishlist—the things you most want to fix along with the technologies you really wish you already possessed. Once you have this list built out, you can begin exploring the next few questions and making changes to your created list as you obtain the answers. This will leave you well-positioned for your engagement with a valued ePOS partner by saving valuable time in the discovery and implementation phases of your project.
Is an ePOS System Flexible Enough to Change With My Business?
Flexibility in anything used by a small business owner, regardless of industry, is an always welcomed aspect. The same applies to the technology used within any small business, including restaurants, where the drastic highs and lows of the day make it necessary to have ePOS functions that can effectively run regardless of data and sales volumes. So how can you determine if the ePOS system you are looking at has the flexibility that you need?
Data is king in the business world, and your restaurant is no exception. Tracking sales, inventory, and staff performance while ensuring that customer payments are highly secured makes data management a top consideration. Cloud-based ePOS features enable you to access all of your business tools at any time, provide you with unlimited computing power, and open the door to emerging mobility options, maximizing flexibility in your restaurant.
Will I Be Able to Streamline the Ordering Process?
In many cases, the methods used by restaurants to manage the overall ordering process have not changed all that much over the past several decades. But it is these same traditional practices that create production bottlenecks in restaurants as well as contributing to inaccurate order taking. An ePOS system can provide immediate relief in these areas, helping to reduce losses while providing staff with the tools to satisfy customers faster.
The ePOS solution acts as a conductor of information directing it to where it is needed the most. Orders that are entered into the ePOS system are sent to the most appropriate next step. The ability to harness the cloud using ePOS tools allows servers to send orders directly from the table to the bar or kitchen as soon as the order is taken. And, the ability to present customers with online ordering options makes order management run faster and with a higher degree of accuracy.
How Will a Restaurant ePOS System Expand My Margins?
The ability of a restaurant to meet its fullest potential requires having a powerful foundation of technology operating at its core. No longer can restaurants survive on wit or instinct alone; as an owner, you must know in an instant what exactly is transpiring on the dining room floor, at the bar, or in the kitchen. It will be the ePOS system that will drive the development of your restaurant business and determine its future course.
The right ePOS system for your business will drastically reduce mistake-induced costs. Also, the seamless integration of sales and inventory data will help you to build a set of inventory controls that almost eliminates losses due to expired or out-of-date ingredients. But putting all of these moving pieces together can appear daunting, especially if you are new to the full spectrum of what today’s ePOS solutions can offer restaurants.
Our consultants offer in-depth knowledge of ePOS solutions in a restaurant business setting, along with the business acumen of what drives restaurant success. When you build a partnership with talech, our aim is to provide the most capable ePOS features possible without putting a noticeable dent in your already thin budget.
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