You and your employees are your business. Everywhere you and your employees go, the business should follow.
With the right mobile point of sale solutions, you can provide customers with the full range of business tools that your business typically offers right from their homes or company site.
That means being able to offer:
- Payments with all major credit cards and digital wallets, like Apple Pay and Google Pay
- Digital receipts and transparent taxes
- Discounts, product bundles, and incentives
- Payment security
In addition, you can continue to run an efficient, professional business while on the road through the utilization of cloud-based business apps, which will allow you to access:
- Sales reports
- Customer information
- A comprehensive product catalog
And thanks to modern WiFi and cell networks, you can access all these mobile point of sale solutions through your smartphone.
With the advancements offered by the 2020s, businesses can maintain professionalism, connection, and security wherever their customers are.
What Mobile Point of Sale Solutions Can Do for Field Services
With digital tools, your business can take whatever form your customer requires. The flexibility and size of the hardware you need to perform the necessities of your business are now so discreet they don’t even require extensive transportation planning or assembly.
Most (if not all) essential transactional and functional business tools can be stored online and accessed through your phone. You don’t have to carry cumbersome cash boxes or a manual logbook, nor do you have to build your display around a central register or even be tethered to a power outlet.
You can simply download a state-of-the-art mobile point of sale solution directly to your phone and pair it with a small card reader. That’s all the tech you need to take your business into the field.
Mobile point of sale solutions can maximize the potential of your field services and create a memorable customer experience via seven key benefits.
1. Payments With All Major Credit Cards and Digital Wallets, Like Apple Pay and Google Pay
The most important element of working in the field is that your customers can pay you quickly and painlessly. A mobile solution that ships with a handheld card reader makes it possible to accept just about any preferred payment option a customer keeps on their person or around the home or office site.
You should be able to accept all the leading credit and debit cards, as well as the new cardless, phone-based apps such as Apple Pay and Google Pay.
Give your customers the chance to pay you on the spot so you never miss a sale.
2. Digital Receipts and Transparent Taxes
Going digital in the field gives you a whole range of transactional flexibility. You can do away with all those paper-based filing and receipt systems that create chaos on the road and have the tendency to be easily dismissed by customers. Instead, directly dispatch the important particulars (including precise tax charges) to email.
Digital records don’t get accidentally thrown out or degrade over time, and every time you issue an emailed receipt, you add a potential new customer contact to your communications reservoir.
3. Discounts, Product Bundles, and Incentives
Tying your field transactions to a digital record makes it easier to maximize every sale. You can offer discounts, bundle items together, and just generally go the extra mile with each customer to give them the kind of experience that gets your brand name circulating among target audiences.
4. Payment Security
Operating outside the comfort of a traditional brick-and-mortar business or a big-name online brand can make some customers nervous. If you can adopt the familiar chip and PIN security of a card reader and deliver the latest in authentication and end-to-end encryption, you’ll provide them with a sense of security that will encourage them to do (and continue doing) business with you.
5. Sales Reports
It is essential to the financial health of a business to keep a detailed record of your business’ transactions.
The leading mobile point of sale solutions now include sale summaries and analysis that keep you informed of exactly how your employees’ daily efforts are impacting your overall profit and growth.
More than just a point of sale, your mobile solution should give you context for every bit of completed business.
6. Customer Information
Digital systems make it easier than ever to build a loyal customer network. Every online receipt issued and every internet inquiry answered should generate customer information you can record and access as your business grows. Once you have this data in-hand, you can identify more specific subsets of your customer base and target these customer groups in a way that maximizes their potential.
7. A Comprehensive Product Catalog
Your mobile solution should be able to hold around 100 different product lines in a clear, organized format. This product catalog can be linked to the internet so that staff and partners at other sites can use it as a living inventory log.
You can unify your entire business through one simple platform. Everything you have, and everything your customers want, gathered in an always-accessible hub.
What makes this and all the other features listed above even more appealing is the fact that they’re available without any ongoing fees.
Maximize Your ROI With Mobile Point of Sale Solutions
The final point you need to know about mobile point of sale technology is that the leading options are typically free of monthly charges. All you have to pay is the one-time, upfront fee to purchase the necessary equipment. After that, let the technology go to work for you and maximize your ROI.
If you go the extra mile to provide your customers with best-in-class field services, you should make sure you’ve got the best point of sale solutions at work underpinning your efforts.
The talech mobile point of sale solution turns wherever you and your customers are into a professional business setting. With a simple download and a free card reader, you can close any sale with confidence.