Choosing between different types of ePOS systems for your store is no small task. However, you don’t need to spend months reviewing your business operations before deciding on the right POS platform. Many key factors will guide the process on what equipment you choose and how you will ultimately set-up POS system use throughout your store.
After selecting an ePOS system that fits your business best, how do you plan improvements to your current business practices once you migrate to the new system? How much will your long-term business goals be based on how well you can manage an expanding inventory with eCommerce? Different types of EPOS systems can take your business to the next level of growth when you improve customer interaction, sales revenues, and inventory management.
Streamlining Business Operations with ePOS
Retail stores, hair salons, and restaurants offer distinct combinations of products, services, and customer experiences. Retail business inventory departments usually have their own bar code scanners with inventory management software integrated with the POS. If you have multiple sales terminals positioned at far ends of the store, you may need to budget for additional display units and printers. Sometimes, kitchens and food prep areas will require their own display and printer as well.
A major component of the ePOS review process also involves how employees, managers, and even entire departments will interconnect on the system. A must-have software security feature allows you to create different levels of clearance based on job title or department.
Your ePOS should be configured to gather the information you need to increase customer interaction. Marketing purposes that may involve customer data should be clearly identified. The customer should have the option to decline sharing their information. Questions that reveal personal information should be presented on the customer facing display (CFD) in lieu of verbal responses. Patrons should be able to tap in and then review information on the CFD.
ePOS Terminal Styles
There are two main styles of ePOS terminals, integrated and non-integrated.
Integrated terminals have any combination of a built-in receipt printer, barcode scanner, and a rear CFD.
Non-integrated terminals have all peripheral equipment added individually. The barcode scanner, receipt printer, magnetic/chip reader, and cash drawer should all tie to the main ePOS display terminal.
You will likely decide which combinations of equipment is best based on these factors:
- Counter space (form factor)
- Transaction Frequency
ePOS Systems for Inventory Management
The type of ePOS system you will choose for inventory management will be based in part on your business model. Two general models are:
- Lower frequency of transactions / Larger amounts of customer data / Consultative
- Higher frequency of transactions / Smaller amounts of customer data / Quick sales
Here are 5 types of ePOS systems to consider for your business:
1. Windows PC with External Keyboard, Monitor, and Mouse
This configuration can work well if you run a business that does not have a fast-moving sales cycle. High touch businesses models, such as luxury retail and salons, collect more detailed customer information. Windows PCs will need to have ePOS software installed on them. Inventory may be entered manually if bar code scanners are not an option.
2. Windows PC with Touch Screen Monitor
PCs with touchscreens speed the check-out process with display menus that employees and customers use to make their selections.
3. All-In-One Integrated Touch Screen
All-in-one integrated POS systems have touch screens and flash memory drives. This configuration is popular for sales counters with space constraints or few wall plugs, or where peripheral devices and cords need to be eliminated for safety reasons, such as in bars.
4. Tablet ePOS System
Tablets have become the fastest-growing ePOS display system for many types of businesses. Food carts, clothing boutiques, and even bars find that customers love the aesthetic and familiarity of using a slim tablet to make their purchases.
Cloud-based inventory management is usually faster and provides more reporting options. Software included with the ePOS service allows you to generate barcodes when you catalog new inventory items. Likewise, you can schedule and remove discontinuing items from your inventory list once it’s out of season or eliminated at the end of the product lifecycle.
5. Smartphones with Mobile ePOS
ePOS software is now available on Android and iOS for download. Although you may not be able to connect directly to your stockroom with every app, smartphone ePOS does connect to the cloud. Businesses that use mobile ePOS mainly accept credit cards. Magnetic and chip card reader plug-ins have become popular with food carts, pop-up retail, and expo events.
Choosing the Right ePOS Solutions Provider
Many variables come into play when choosing between different types of epos systems. Not only will you consider the current demands of your business, but you also need to plan for how your business will change and grow. talech experts can help you create the best solution for your business when you are trying to balance budget and ePOS system requirements.
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