Your customers come to you because of the products and services you offer. Their length of stay in your business is directly determined by how inviting and comfortable they feel in your place of business. The look, sounds, lighting, and smells will impact the amount of time they spend browsing or using—or not browsing or using—items and services that are beyond what they choose to purchase. Creating a sophisticated, yet welcome appearance is a solidifying agent in retaining customers.
Mobile POS devices can help you to build an attractive, innovative, and pleasing business environment. Using mobile devices in all areas of your business will also provide improved levels of customer service, and help in fostering deeper relationships between staff and customers. But not all mobile devices are suited for every business environment, and knowing which devices you should be introducing into your business can be a tricky game of guesswork.
There are several indicators that can help guide you in determining the best types of mobile devices that are suitable for your particular business needs. Developing the basic information about each device type, and understanding potential applications in a business setting, will ensure that the mobile devices you choose help in building larger margins. Also, you will want to be certain that your staff can smoothly transition towards using these devices.
Cutting the Cord to Barcode Readers
Barcode readers typically have a very limited impact on small businesses with a few exceptions. Retailers of any type, including small grocers, liquor stores, or other specialty shops have a definite need for bar code readers for managing inventory flows of any volume accurately. Products that are coming in for sale, or are outbound to fulfill multichannel-based orders, can be scanned and processed without the need to have an employee tethered to a desk.
Wireless barcode readers simplify the process of entering items into inventory, especially when they are backed up by innovative POS software. This combination allows an item to be scanned directly into inventory from anywhere in your business. The mobile approach to scanning items includes the ability for newly arrived items to be entered into your POS inventory without the employee having to run and find a wired computer. It all happens right there at the moment of delivery receipt.
Improve Printer Accessibility through Mobility and Wireless Connectivity
Possessing the ability to print is a necessity for the majority of small businesses. From invoices and shipping manifests to receipts or delivery slips, you will at some point need to print something. Mobile printer options are few and far between, but that doesn’t mean that you can’t take a mobility approach in managing printing in your business. And outside of those working in mobile businesses like food trucks or farmer’s market booths, your wireless network will play a key role.
Having the ability to print from anywhere in your business is very much dependent on what you need to print. For retailers or salons, sending receipts to a small printer under the sales counter typically will suffice. In foodservice, portable receipt printers that are connected to your POS system are indispensable ways to generate receipts for customers. It is worth noting, though, that the increased use of digital or e-mail receipts may soon eliminate the need for receipt printers in business.
Can Smartphones Bring Home the Bacon to your Business?
The appeal of using smartphones as your mobile device of choice is appealing. Chances are, all of your staff and customers have one, and they are extremely portable and easy to store. You can fully transition your POS solution to the cloud, and leverage POS-provided apps so that all of your business functions reside in your pocket. And, mobile businesses gain an extra level of service improvement by gaining the ability to attach card readers to process card payments wherever they roam.
But smartphones are not a very smart choice for all businesses. In fact, smartphones can in some cases slow down some business tasks. Performing data analytics, or creating customized orders, can be cumbersome on a smaller smartphone screen. Smartphones cannot be used as kiosks, and mounting them as POS terminals is largely an exercise in futility. The use of smartphones as business mobility devices should reside in the hands of those who must be on the move.
Deploying Tablets will Change How Your Business Looks and Runs
Tablets offer the most benefits to the widest variety of businesses. The blend of physical and software-based features that tablets offer makes them the most versatile mobile device available. Tablets can be easily mounted to free your counters of clunky, space-consuming registers, while helping to create a slick, modern feel in your business. Tablets can also be mounted as line-busting or contactless kiosks, adding exciting new elements to how customers interact with your business.
Using tablets as your mobile device of choice translates into almost every type of business. Wait staff in restaurants can be presented with crisp, visual representations of the menu to improve ordering accuracy. Stylists can demonstrate the latest styles and trends to a customer sitting in their chairs. Retailers can stroll the aisles with customers, using their instant access to past purchasing history, to devise a personalized shopping experience that is sure to turn heads.
Still Seeking Guidance on Mobile POS Devices?
The decision to move towards mobile devices in your business is not one to be taken lightly. Choosing the best set of mobility devices starts with understanding what works best in your industry, and the POS software that is backing up your devices. Seeking expert advice over the best mobile device and software POS combination is a smart play and one that is sure to help you to throttle your growth forward while enhancing the reputation of your brand.
Implementing mobile devices and a supporting mobility-based POS solution is what talech is here to help you accomplish. We take stock of your industry, business goals, and challenges to devise a carefully-tailored blend of mobility options and POS technology power. Contact us today for a free demo to see first hand how talech can deliver a transcendent POS solution to you.