Managing day-to-day tasks can be delightful reminders for small business owners of just how far they have come. Long past the days of eating pizza while sitting cross-legged on the floor in full-on brainstorming mode, you have evolved to the point where many of your processes run seemingly on autopilot. But there is still one, oft-forgotten area of your business that requires a heavy hands-on touch in order to get the job done?
The lack of innovative small business employee management software is one of the most common issues we see in small businesses of all shapes and sizes. Without staff management software in place, you will yourself spending an excessive amount of time on juggling schedules, scrambling to cover absences, and will be without an accurate picture of knowing who your top performers are with regard to accuracy, sales, and service provided.
Implementing employee management software is a process that can be easy, especially if you choose a POS platform that includes vital staff management functionalities. Various important staff management features will likely be included in a next-gen POS platform, and while they all can provide benefits, there are several options that should float towards the top of your shopping checklist and have a higher consideration weight during the decision making process.
Time Keeping Becomes Simplified and Accurate
Keeping track of the comings and goings of your staff can be a process that is wrought with errors and relies heavily on an honor system. Punch clocks and spreadsheet time tracking can be easily mishandled, incurring losses due to over-payment of salaries or leading to disputes with employees who feel that some of their hours worked were not properly logged. The addition of modern POS technology gives you some exciting ways to streamline and automate this area of staff management.
The ability to deploy and use a POS-provided app will revolutionize how your timekeeping works, but only if your POS solution of choice provides a cloud presence. Using an app for clocking in and out for shifts and breaks will eliminate many of the problems associated with manual time clock management. And, staff can track their hours via this same app, ensuring that there are no surprises when their paychecks are issued.
Scheduling is Demystified and Empowers Staff
The next-gen timekeeping system you put into place will only be as good as the scheduling software you use to keep the chaos around the comings and goings of shift workers running like clockwork. While many POS solutions do not include a comprehensive staff scheduling piece within them, advanced POS systems will provide you with the ability to seamlessly integrate a third-party solution into your cutting-edge POS technology.
This takes us back to having the cloud be a valuable asset when selecting a POS platform. The ability to use cloud-based technology in all areas makes it easy to implement a capable cloud-based scheduling app that you and your staff can access from anywhere. Staffing solutions can help remove the stress from the dynamic nature of juggling employee schedules so you can have a set-it-and-forget-it solution, making sure your staff knows when they need to be on duty.
Payroll Accuracy and Transparency Improved
Introducing cloud technology and apps to coordinate staff scheduling and to monitor the attendance of your employees yields a boost in performance and the quality of service you provide. What the use of this technology also provides is a high degree of payroll accuracy, including the ability to allow staff to watch their numbers climb throughout the current pay period. The transparency that this provides ensures that any questions or misunderstandings are quickly addressed.
These characteristics of an innovative POS solution apply not just to hourly workers, but to those who earn portions of their incomes through tips, commissions, or sales bonuses. Not only are these items made clearer to your staff, but they will provide an idea of just how well they are performing in comparison to their peers. This creates an opening for performance improving conversations and allows you to implement verifiable and transparent performance metrics.
Performance Metrics Become More Revealing
Establishing a system of checks and balances that ensures staff performance is consistent requires an even-handed approach. Without the completeness of data that a modern POS solution provides, it will be difficult to present a sense of fairness in any aspect of your daily employee management processes. Thankfully, the ability to harness data from all areas of your business and to use this, in conjunction with cloud-based technology, to build a precise metrics model is quite achievable.
Sales data, including the execution of voids, returns, or product exchanges, will yield pinpointed data for each member of your staff. This will show who your best sellers are, which of your servers are most accurate with order taking, or who is most reliable in terms of developing a consistent relationship with customers. And, through the use of today’s POS technology, your staff can act as mentors to those who are struggling, helping you to remain focused on expanding the reach of your brand voice.
It Is Time to Implement Small Business Employee Management Software
The best time to start down the road of an automated staff management software solution that yields both time-saving benefits and empowers your staff is now. POS technology has progressed rapidly, allowing for small businesses to institute staff management policies and metrics that were once reserved for larger-scale operations. Doing this right, though, requires a steady guiding hand to be at your side, to ensure that all areas of your business are properly addressed.
The technical consultants that talech provides will give your staff management initiative a leg up over the competition. We sit down with you to develop an understanding of what your perfect vision of employee management software looks like, and will implement a customized POS solution that checks all of your boxes. Reach out to us today to sign up for a free demo and find out how we can help you to create the perfect fine dining experience for your customers.