Retail owners are constantly juggling the elements of customer satisfaction, mind reading, and staff performance to remain successful. With multiple areas and tasks competing for your attention, it can be difficult to make sure that they all receive the time and care they need. While some of these areas, such as staff, inventory, and your software, can be handled from afar, other elements of your operations, such as your hardware—in particular your POS terminals—require physical touch.
Taking a long look at your retail point of sale terminals is important. Not only will doing so avert the potential disaster caused by faulty equipment, but will also serve to improve your margins. This examination will yield places of improvement in how you process transactions and will present you with an opportunity to streamline some of your operations. There are a few key areas in which to focus that will help you get the most out of your POS terminals.
Using Cloud-Based Technology Improves Terminal Performance
Getting the most out of your POS terminals starts with the underlying technology that your terminals use. The jumble of wires that runs under tables, over doorways, or through walls to a server is becoming obsolete. Replacing this with a clutter-free, wireless approach will contribute to increased productivity and better support through a modern bundle of tools and functions provided by an innovative POS solutions provider.
Taking your POS act into the cloud will give you a great start in cutting the cords of the past. Cloud-based POS terminals can sync data to a central, off-premise, storage location that allows for around the clock data access, even if the power or the internet goes down. This is made possible by the inclusion of an app with your POS solution. With an app loaded on your POS terminal, in your pocket, and in the pockets of your staff, productivity and precision skyrocket in all areas of your business.
Employee Training Is Simplified When Using Tablets as Your Hardware of Choice
So what hardware should you be using in place of the legacy register system? Moving to the cloud and having a powerful app at your disposal opens the door to utilizing the benefits of mounted tablets, in particular iPads, as your hardware setup of choice. You gain a smaller space footprint and the pleasing aesthetics that come with having iPads on your counter. And, maybe more important, you gain a highly secure and intuitive device that lowers the learning curve for your staff.
Training becomes a simplified and more effective process when utilizing iPads as POS terminals. A majority of staff will already be familiar with the use of tap to navigate menus from the use of their personal mobile devices. This provides the needed confidence that ensures knowledge retention and empowers them to use all of your POS tools to their maximum capabilities. Also, your employees gain an important tool of courage, which is very noticeable to your customers.
Using iPads not only makes training a smooth endeavor, but it also gives you Apple’s award-winning support model. The care that Apple support provides an in-depth look into the root of any hardware or operating system issue, and often has the effect of turning a support session into a training class. This makes support a pleasurable experience, and you and your staff will marvel at how much you can learn after a short support call.
Mobility Means Your Terminals Can Be Used Everywhere
Flexibility is the name of the game for small retailers, and utilizing tablets as your POS terminals gives you a high degree of flexible operating options. Mounted tablets at your checkout counter can be easily detached, roaming wherever your staff’s travels may take them in your store. This allows your sales staff to engage with the customer in the aisle, providing that extra special touch of personal attention that is sure to build a strong rapport between you and customers.
The mobile aspect of your new POS terminals will present you with a range of flexible options that are too numerous to list here. However, with your POS-provided app, the eye-opening ability to provide award-winning service will bolster your brand voice and will make a visit to your store an event.
Examine Our Retail Point of Sale Terminals Options Today
Selecting a POS terminal must reflect the expectations of today’s consumer while giving you the maximum in operational flexibility. Tablet-based POS terminal options fit today’s model of efficiency both in terms of space usage and mobility and will help to build higher levels of customer service. The iPad-based POS options that talech offers can provide you with a completely wireless experience and give you an edge through seamless integration in the cloud.
Retaining our expert POS consultants will lead to you implementing a forward-thinking POS terminal strategy that seamlessly blends with state of the art POS software. At talech, we work with you to develop an overall POS solution that effortlessly integrates into your business processes to help you build a competitive advantage. Contact us today to sign up for a demo and to learn more about how talech can be your valued POS partner.