The way your business processes flow is the result of a carefully choreographed dance that meshes all aspects of your business into one attractive brand product. You’ve taken great care to get things just so, and the results of your efforts are clearly evident on the face of each and every customer that strolls through your doors. You’ve nailed down what it is your customers desire—but have you taken the time to do the same for your staff?
Staff scheduling and project management are typically not at the forefront of a business owner’s mind at the start. However, these can quickly become pain points for your business, especially once you begin to experience growth. As your business develops, creating shift schedules or calculating payroll and benefits becomes more challenging as you balance these tasks with the growing demands of building a business legacy.
In order to ensure that your employees are properly aligned to your long-term goals, having a POS system that presents you with advanced staff management tools becomes indispensable. A highly capable POS software platform with the right features can help make sure that your employees are fairly compensated while mitigating unnecessary losses created by inaccurate timekeeping or misaligned staff performance goals.
POS Solutions for Simplifying Clock Management
Keeping tabs on the comings and goings of your employees is one of the last things that any owner wants or enjoys doing. Making sure that everyone’s attendance is on par with your expectations—without the manual checks and over the shoulder glances—can be easily accomplished through the use of advanced POS technology that can accurately monitor complex clock management tasks.
Your staff can clock in or out of scheduled shifts via a mobile app or a POS terminal, as well as for paid or unpaid breaks. You can monitor app-accessible reports to see, in near real-time, when someone is struggling to make it to work on time, or if a staff member is experiencing a higher than usual rate of absenteeism. This way, you can be proactive in working with the employee to make adjustments that strike a balance between what is best for them and your business.
An innovative POS solution also allows you to:
- Easily manage staff members that take on dynamic roles within your business by automatically changing wages to the appropriate pay rate
- Account for tips and commissions in addition to hourly wages
- Precisely monitor your overall labor costs, which will provide an immediate positive impact on cost savings and the ability to streamline performance metrics.
Of course, clock management isn’t the only benefit an advanced POS system offers.
Innovative Performance Tracking Elevates Your Quality of Service
The data that staff scheduling and project management tools provide will allow you to easily establish and present accurate performance metrics. This requires that the information gathered by your POS solution is consistent across the board, especially when looking at things like order accuracy or sales conversion rates. Your staff will then be able to track their own progress, and perhaps even engage in some friendly competition with their coworkers.
The combination of data-driven, precise metrics and complete transparency will elevate the level of customer service your business provides. The resulting natural expansion of your brand voice will then draw more customers to you, sparking growth. All of these elements contribute to improving your bottom line and building trust between you, your staff, and your customers, which in turn will encourage a high level of retention on all fronts.
The Latest POS Technology Integrates Powerful Third-Party Scheduling Tools
Managing multiple schedules and aligning these to your business requirements is a challenge that continues to vex many small business owners. You need the ability to give your staff an easy way to interact with your shift schedule while having options for establishing thresholds for maintaining a minimum of representation for each role on every shift. Mobility and usability is the key here, and this all should limit the amount of time you need to spend managing it all.
Having access to the power that a modern POS solution delivers is great, but can it accommodate a seamless integration of a third-party staff scheduling solution? Implementing a POS solution that provides you with this option opens up some exciting opportunities that will turn your staff scheduling juggling act into a valuable supporting tool you can use to optimally organize your employees’ skill sets.
A top-notch third-party scheduling tool will allow you to assign multiple roles to each employee. This ensures that you have the appropriate skillsets on hand for any given situation. You can also assign permissions to managers, supervisors, or shift leads so that they can make proactive scheduling or role changes to suit an evolving business situation.
Expert Staff Scheduling and Project Management Help
Coordinating your own calendar can be a challenge all on its own, but when you add in the diverse mix of your staff’s calendars, creating a satisfying shift schedule can start to feel like rocket science. Managing multiple schedules and project timelines seamlessly requires expert insight, which is why it’s so important to work with a leading POS provider you can trust to help you find the staff scheduling and project management solutions your business needs. With the right support, you’ll be able to ensure your business is reaching its full potential each and every day—without the gray hair to prove it.
At talech, we don’t just consider ourselves your POS software provider—we’re also your business partner. We don’t just offer solutions, we help you find the best solutions that will most effectively maximize your company’s growth and success, including optimizing your staff scheduling and project management. Reach out to us today to sign up for a demo and find out how we can help you to create the perfect fine dining experience for your customers.