Small business owners should be perking up their ears as technology continues to move deeper into the cloud and towards a mobility-oriented technology infrastructure. As a small business, you should be seriously considering using a cloud-based POS system if you do not already. Doing so will allow you to take the next, natural step forward towards using a mobility platform in your business that includes the use of smartphones, apps, and tablets.
Introducing a small business POS iPad strategy into your business literally frees all parties from the legacy limitations of the past. You and your employees can freely move about your business and can become more focused on developing customer relationships. Also, your customers will have more options available to interact with you, even after you have closed the doors for the night. However, this is just the tip of the iceberg.
There are a few exciting POS functionalities that will be unlocked through the use of mobility technologies, including the deployment of iPads. Before taking the plunge into the use of iPads, take a moment to first learn about some of the best ways in which using them will kick your business operations up a notch. Using these features as a foundation for your decision will help to align the best in POS technology and available mobility options to your business goals.
Mobility Is a Revolutionary Feature of Using iPads
The biggest and best impact that businesses feel through using iPads is the added layer of mobility, and the flexibility that comes along for the ride. Think of how your business operates today. How many trips to the backroom does your sales staff make in their shift? If you are in food service, how many orders are written down incorrectly, or are illegible? Wouldn’t it be nice for your salon stylists to have a way to demonstrate new looks without being limited to printed style books?
Utilizing iPads as your in-store mobility hardware platform of choice gives you a highly secure, and very familiar option. The ease in which users can adapt to Apple technology reduces the amount of time it takes staff to grow accustomed to the changed appearance of their new POS tool. The high standards of security and support that Apple provides removes the typical worries around these two items, leaving you free to focus on building your business.
The sophistication of its physical appearance gives your checkout counter a pleasing and modern looking aesthetic appearance. Your employees can take full advantage of the iPad’s portability and can take it with them wherever they roam inside of your business. This way, they can remain focused on the customer and can increase sales conversions by using the technology and power provided by their iPad to perform product lookups and research without leaving the customer’s side.
Compacting Your Business into the Size of an App
Taking advantage of the portability provided by iPad tablets will be impossible if your POS solution does not give you a powerful app. The best POS apps will have the power that allows you to run your business from the app. All of the tools you need, from ringing up customers to generating product performance reports, should just be all a tap away. The combination of an all-inclusive POS app and the power of the iPad gives you the perfect blend of technology, performance, and flexibility.
Inventory management gains a powerful ally through the use of an iPad POS app. Items can be entered into your inventory database quickly, and be almost instantly available to your sales staff on the floor. Restaurants can take advantage of this as well, as kitchen staff can retrieve up-to-the-minute ingredient stock information. This allows management to make instant changes to the menu should the available ingredients dictate a required change.
Moving your POS system into the world of mobility is freeing for you and your staff in other ways as well. Reports and end-of-day reconciliation can be run via an app on your smartphone, freeing you to head home after the doors have been locked for the night. Sales staff or servers gain an edge in the customer service that they can now provide, increasing their income through sales conversions, commissions, and tips.
Customer Service Quality Becomes Limitless
Deepening the relationships between your customers and your brand has always been an effort that at best involved hit-or-miss guessing. The use of iPads and an associated POS app place powerful tools at the fingertips of your staff that can be utilized for maximizing the level of customer service that can be provided. Let’s look at a scenario in which a small retailer recently deployed iPad tablets to their floor sales staff.
The owner of a small, collectibles boutique noticed that each time a sales member left a customer to access a computer or the POS terminal, the customer turned and quickly departed. Looking for a way to give the store’s sales conversion rates a boost, the owner decided to upgrade the current POS solution to one that supported mobility. After speaking with an experienced POS consultant, the decision was made to deploy iPads to the store’s salespeople with the POS app installed.
The results of the changes were almost immediate. With an iPad by their sides, the boutique’s salespeople rarely needed to leave the customer. Inventory checks were performed with the customer next to the shelves, and other tasks, such as checking for additional product options, could be accomplished without leaving the customer. After one month, the store’s sales conversion rates had drastically increased, as had the flow of customers coming through the door.
Discover the Benefits that a Small Business POS iPad Can Deliver
Taking the time to seek out new and better ways to conduct business is hard to justify when your business never seems to slow down. This is where inviting a POS expert can pay dividends, and give you a perfect blend of technical knowledge and business prowess in one stop. An experienced POS consultant will give you the exact parameters you need to successfully integrate iPads and a mobility-friendly POS platform into your business operation.
Moving to an iPad-based POS solution will deliver cutting-edge technology to your doorstep. The experienced consultants at talech will team up with you in delivering a robust suite of mobile POS tools and functionalities that will drive your business towards your goals. Contact us today for a free demo and discover how talech can deliver an iPad-friendly POS solution.