Online point of sale terminals bring the unbounded potential of the digital world into your workspace. What was once a clunky register that sat as an afterthought in the customer experience has evolved to improve all the business tasks you already perform and expand what’s possible inside your store and beyond.
The combination of discrete hardware and professional software lets you use what’s best about 2020s digital tech to run a more efficient and engaging business without complicating things for yourself, your staff, or your customers.
Online POS terminals sit at the heart of an ever-growing number of small-to-medium customer service businesses, and t’s important to know what all the fuss is about if you’re going to remain competitive.
A Computer at the Heart of Your Business
It’s clear that the decade of the 2020s is going to be dominated by an increasing reliance on digital technology. The converging trends that defined the smartphones and personal tech of the previous decade are likely to continue their spread into every aspect of our lives.
It makes sense then that this digital revolution will bring improvements to your business. Online POS terminals are the vehicle for that improvement. The whole-of-business solution brings together every aspect of your working life into a single digital platform that you can access anywhere, at any time, from any internet-ready device.
Rather than a single-purpose register handling all your sales information, a POS system places a computer at the heart of everything you do. The result is greater understanding of and control over your day-to-day business activities.
Where Does an Online POS Terminal Go?
Just like a smartphone/internet combination, a digital POS solution is a mix of software and hardware.
The hardware takes the form of an array of iPad-powered mobile or stand-alone devices that can be placed throughout your storefront, carried by your staff, handed over to your customers, or left at your check-out counter to guard your final transaction. These flexible devices are as easy to use as your phone or the iPad your kids play with, and they can be paired with a range of customer service essentials including:
- Printers and scanners
- Cash drawers
- Barcode printers
- Tap-n-go payment devices
- Loyalty card scanners
- Restaurant check printers
- Invoice printers
You can distribute your POS devices however best services the need of your business, be it as digital menus in a restaurant, as cardless payment options in a salon, or as serve-yourself customer engagement in a retail setting.
The hardware is designed to be discrete, customizable, and easy to use at speed so it will accommodate the mood of your operation.
The second side of the POS combination, the software, is even more flexible.
Better for the Boss
The “online” part of online POS terminals is what gives them their strength and customizable power. By now you’ve no doubt heard about the cloud, the online third-party software storage and access strategy that lets you access the best business tools without having to buy or maintain them.
Everything within a digital POS solution operates from the cloud, which means everything is connected, which means everything is streamlined, which means everything is easier and more productive to use.
By everything, we mean every business tool you’ll need to run your business.
From a common platform you can access with your phone, home or office computer, or iPad, you can get software for:
- Inventory management
- Live product and sales tracking
- Comprehensive sales reports
- Staff management, training, and delegations
- Website development and tracking
- Product modifications and variations
- Point of sale transactions, refunds, and discounts
- Customer loyalty program management
Leading business software to cover all these functions is included in your POS solution, and it all can be combined to give you an overview of every element that goes into making each dollar of profit.
Online POS Terminal Science
One of the biggest benefits to organizing your business around an easy-to-use PSO system is it lets you better understand what’s going on in-store and online. You can produce data reports on any aspect of your workflows, from the top selling products and services over a given timeframe, through to breakdowns of the most commonly requested product modifications. These data insights come in the form of easy to generate and read reports that can inform your purchasing, hiring, and marketing decisions.
This kind of data science is the same formula used by the biggest retailers to understand and capture their audience. With online POS terminals, you get that same advantage within your own business.
What’s more: You can shape it all to serve your unique business ideas.
Build a POS Solution in Your Own Image
The flexible nature of digital tech means it can be easily shaped to fit your specific ideas about your chosen industry.
Restaurateurs can chain together iPad terminals to link online reservations with front-of-house staff and on into the kitchen. From the one shared platform they can monitor sales, manage tables, split bills, and offer discounts on an evening’s final bottle of wine.
Salon owners can use their POS solution to offer detailed online booking systems, to track the stock of competing suppliers, to create multimedia catalogs of their services, and to offer mobile payment options.
Retailers can configure their POS solution so they can satisfy the needs of their accountant, their supplier, their staff, and their customers from a single platform, and keep track of how each party impacts the final revenue figure.
On top of all these 2020s developments, a POS system still performs the fundamental task of the cash register it has evolved to replace. You can still take cash, card, and phone payments, issue receipts, track tax components, and scan barcodes, but now you can do it all with a discrete tablet that continues the shopping experience rather than rudely announcing the hard sell of the final transaction.
Cashless, Contactless, Digital Society
The digital revolution has been staged and won, and the 2020s will be dominated by smartphones and smart businesses. More than half of us already prefer to shop with contactless payment when you need anything from groceries, to clothes, to a haircut.
Investigating the potential of online POS terminals is the minimum you could be doing to take advantage of the business opportunities made possible by the digital era.
In the end, there’s potential enough in these devices to give your business all the power of the internet.
When you partner with talech for your technology needs you get access to the best in 2020s business solutions, like online POS terminals. We work with you to tailor a range of digital tools that will enhance your business ideas. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.