Hard work may be its own reward, but making things easier and simpler in your business can ultimately improve your bottom line. At least, it will if simpler and easier refer to the efficiency and control of an all in one terminal POS system.
Digital, internet-powered point of sale solutions take up the spot usually occupied by a register and replace it with multimedia, touch-screen-simple, all-in-one device that serve customers, staff, suppliers, accountants, and owner-managers with equal ease.
Businesses in the 2020s will be dominated by digital systems. You need to know how to control those systems and make them do the hard work for you.
What Is an All in One Terminal Solution?
The new generation POS systems are evolutions of the old school cash register that have expanded to swallow up just about every task it takes to run a business. They are a mix of hardware devices with touch-screen simplicity, and software tools as specialized and integrated as apps on your smartphone.
Systems are built around the hardware necessities of the customer transaction, but in addition to taking payment and issuing receipts, they provide all the visuals, information, number crunching, and sophistication of a computer.
In a very real sense, you can run your business through an iPad.
What Does a Digital POS System Look Like?
Your digital POS solution can be shaped to fit your business ideas, your retail space, and your customer needs. The all-in-one terminals usually take the form of iPads that connect to the hardware necessary to perform any function, be it a cash drawer, a barcode or invoice printer, a scanner, and a range of payment devices.
The mobility of iPad terminals lets you hide your register away until it’s needed—and when it is needed you can put it to a number of uses.
POS at the Counter, on the Floor, and in the Customer’s Hands
Now that your register is as mobile as an iPad and as powerful as a computer, you can create a whole range of new customer experiences. The advantages can be as simple as decluttering your store, or as sophisticated as a self-service multimedia catalog of modifications and alternatives your customer can carry with them around the store.
When it’s time to process the final transaction, an all-in-one terminal can administer discounts and returns, print receipts, split bills, assign staff to customers, and take payments of every swipe, contactless, and cash kind.
The flexibility of a digital POS system also means you can mold it to the exact needs of your business. For example:
- If you’re outfitting a salon, you can use your all-in-one terminal to display services to customers, to take mobile payments, to make detailed reservations, and to provide multimedia entertainment while the color sets.
- If you’re running a restaurant, your POS iPads can become mobile wait stations linking front-of-house and kitchen, give you instant control over table and position management, or even become self-service digital menus.
- If you’re a boutique retailer, your all-in-one terminal gives you all the power of a desktop computer that’s tucked discreetly out of view so as not to disturb the shopping experience.
The goal is to get you closer to realizing the customer experience you’ve always wanted to lay out for your shoppers.
Loyal and Customizable POS
To help in that pursuit, most leading POS systems now include customer loyalty program potential as standard. You can record all the important customer information directly into your POS terminal at the moment of sale or just in conversation—again, mobile terminals are discrete enough to not disturb the shopping experience—and create your own loyalty cards to be scanned with each visit.
How you utilize that power is up to you. The point is you can now do whatever it takes to earn your customer’s loyalty.
Online Presence is All-Important
You can’t run a successful modern business without directly actioning the potential of the internet. All the leading POS system providers now support and maintain an online presence with subscription, which is a necessity rather than a perk given the importance of eCommerce. You can add an entirely new revenue stream by offering your wares remotely, or at the least, you can introduce new customers to your unique offerings.
The internet is also key to achieving that simpler, easier, more profitable way of working mentioned above.
Cloud-Powered for Access Anywhere
The “all-in-one” part of a digital POS system gets its flexibility and power from the internet. Cloud computing has transformed the business world by removing the expense, maintenance, and renewal from the IT side of matters, leaving owners to pay only for the software they use.
All software needed to run your business is stored online so you can access it from any internet-connected device. The iPads in your store are outfitted to serve customers and staff, but you can access the same tech from your phone, home, or on the go.
Every app is therefore available from anywhere, at any time.
Smart Inventory and More
That cloud-power not only lets you access all your business tools, it also lets them interact with each other. So, you can automate your purchase orders by directly linking your stock count with live sales information. It makes inventory management more responsive than ever and gives you total control over the flow of goods through your business.
This integration extends to third-party programs you may prefer to use for your accounts, invoices, or staff training. It can all be integrated to streamline your spending and make it simpler and easier to manage things from up close on the instore terminal, or remotely from your home.
The Data Science Advantage
Having your entire system connect and interact provides the opportunity to push your sales and purchase figures through rigorous computer crunching. Data science was once the domain of big business but has now become rolled into the best commercial POS solutions.
With a few taps on your all-in-one terminal or phone, you can get a list of your top-selling items over any sales period, judge the impact of marketing or weather events, and see how your investment in staff training impacts the bottom line.
In 2020, hard work is still valued, but advances like digital POS systems mean inspiration is far more important. The tech is now available for you to take up work whenever the ideas come to you, and to work when and where these ideas are most likely to arrive.
We’re more interested in working smarter now. The data science insights, multimedia customer engagements, and end-to-end control a POS system creates let you focus your energies on making better business decisions and realizing your unique potential.
An all-in-one terminal gives you the power to achieve your own ideas, easily and simply.
The all-in-one POS terminals created by talech give you access to the best in modern business solutions. You can use these tools to build your business in ways you never before could have imagined. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.