Getting a new, modern food truck point of sale system is an exciting moment for your business. It will change your working life. Seriously, it will. POS systems today can simplify or even relieve you of many tedious administrative tasks. This makes the fun parts of running a food truck, like menu planning and serving your customers, easier and more efficient.
Modern cloud-based POS systems have an abundance of customizable features, and a range of functions that would not have been associated with legacy systems. This technological breakthrough allows you to integrate many management functions in one system. The convenience and compactness is completely in the spirit of the food truck business—small, but packing real power.
Main Features of a Food Truck Point of Sale System
A modern POS system comes with dozens of customizable features. Some of those may not interest you or serve any function in your operations. Others will become your mainstay. Here are some of the functions that are sure to be essential:
This most essential function of the POS system should accept all the options your customers use. This can seem like a bewildering array to the uninitiated, but that’s what software is for. Whether it is a cash payment, or your diner uses a card with a magnetic strip or chip, an electronic wallet or touchless app, you want to accept it seamlessly, with EMV security and authentication. You also want the ability to accept payments offline, since you may find yourself out of internet range at times. A “tips” screen on the payment terminal will help ensure that your staff is compensated fairly, as will tip tracking on electronic payments.
You might want to keep the hand-lettered whiteboard for atmosphere, but you’ll be glad to have the ability to change prices, add and remove items, create specials, and customize orders electronically. That way, the bill is easily tallied and correct every time.
Menu planning and inventory stocking are intimately related, but their integration is an example of the new power your POS takes on with cloud computing. If you have storage facilities, you may not always notice every item in stock, and if your entire stock is in your truck, you definitely operate with a narrow inventory margin. In either case, real-time inventory tracking will be invaluable to you, especially if you set up reminders and automatic purchase order generation. Bundling inventory items will track all the ingredients for dishes, making sure you don’t run out of that one indispensable item that you can’t cook without. Restocking should be easy too, and the tightened control over the stock often results in reduced losses.
Staff management is no more challenging than inventory for a modern POS system. Scheduling and time tracking are easily added to the system. Along with them come pay and tax records. You can also manage permissions and monitor who accesses the cash drawer.
Connectivity is one of the biggest benefits of cloud computing. There are several ways that it can make your food truck businesses more successful:
- Mobile connectivity allows you to access the system from different devices and locations. If you want to do some work from home early in the morning, or you have more than one location to manage at once, you are covered.
- You can shorten lines and reduce waiting time by equipping your staff with iPads with mobile POS functions. Let your customers order or pick up their orders before they get to the head of the line and pay too.
- If you like to stay abreast of technology, you can provide customers with an app to order from their smartphones.
A website is an important instrument for self-promotion. It can reinforce your values and identity and provide customers with information, such as routes and operating times. If you desire, it can also be used for ordering. Choosing a POS with built-in online capacity will save you immeasurable stress and confusion, as important integrations will already be in place, and you will have your POS provider’s customer service to support you as you set up. There are a number of features to look for in an online ordering component:
- Order management to integrate on-site and online orders into one workflow
- Payment confirmation before the order is forwarded to the kitchen. Prepayment allows your staff to distribute orders without ringing them up, saving time on every order.
- Receipts and confirmation generated automatically
- Order tracking or an alert when the order is ready
Make sure your website is mobile-friendly so customers can order from their computers or smartphones.
You can print tickets for your cooks or use a kitchen display system to indicate orders.
Your system should store the data it produces and make it accessible to you in a variety of forms to help you plan more strategically. You might track sales to determine which items are most popular at which locations, for example, which dishes provide the greatest profit margin, or which employees are the most productive.
Besides linking to payment processors, you’ll like being able to export information to your accountant, financial advisor, and others.
24/7 customer service
You may have a question in the middle of the night, or an unexpected glitch in the morning—whenever you need support, it should be there.
Besides being conveniently integrated, the functions incorporated into a modern POS system should be simple to use and teach to others.
Create the POS System That Is Right for Your Food Truck Business
The big picture is one of increased efficiency and simplicity. These are not all of the features of a modern food truck point of sale system, but they are the ones a food truck operator is likely to be most interested in. If you implement a modern POS system and can’t get enough of your new possibilities, you are sure to find more ways to optimize your operations.
talech is a leading provider of point of sale software and hardware. We can help you tailor a POS system to the unique needs of your business, whether you are an independent food truck operator or the owner of a fleet of food trucks. Sign up for a demo to see the whole system in action, and ask about other features if you didn’t see something you need. Our expert staff will be happy to answer your questions and help you find the ideal solutions to your managerial challenges.