It is not surprising that your restaurant is thriving thanks to your unique spin on an inviting dining atmosphere. As the volume of customers grows, you find yourself looking at new and efficient ways to get some of the manual tasks accomplished. Automating or mobilizing many of your staff’s tasks would mean that they would no longer need to divide their attention between the customer and their behind the scenes tasks.
When you begin your search for optimized restaurant point of sale equipment, it is important to develop an understanding of the differences between a POS solution for a restaurant and POS systems that are good for everyone else. The managing of constantly changing inventory down to the ounce or gram is only the start. Maintaining a watchful eye over everyone while adhering to best practice security and health standards must also be considered.
Your customers come to you with the expectation of a relaxing, enjoyable meal. This means that your servers must be at the top of their game, your kitchen running smoothly, and a consistent flow of diners from door to table and out achieved. There are a few areas to target when examining your POS options. These will help you to achieve your goals while putting the right tools into the pockets of your staff so that they can stay focused on the customer experience.
Mobility Means Power and Freedom of Movement
A large issue that restauranteurs often struggle with is time management. You may not feel that your time is not being put to good use, but if you ever need to choose between one task and another, there is likely a better option available for you. Adding mobile functionality as a part of your POS platform allows you to deploy POS equipment that allows you and your staff to take their jobs with them to all corners of your restaurant.
A critical requirement of deploying mobile devices in a restaurant environment is the ability of your POS solution to operating in the cloud. Having a cloud-based POS platform allows you to freely deploy wireless equipment, including receipt printers and kitchen display devices, easily and securely. This also gives you immediate savings on associated utility and space costs through footprint and energy usage of modern mobile POS devices.
A mobility-supported POS solution will ideally also give you a deployable app that can be used on your devices. This gives you some exciting efficiency building options, such as a marked improvement in order accuracy or digital menus that reflect up-to-the-minute changes. You also gain the ability to accept online orders and table reservations, elevating your reputation into the high-tech stratosphere.
Deploying Tablets Greatly Improves Customer Service
A POS device that is emerging as a favorite of restaurant owners and staff alike is the use of app-equipped iPad tablets. Tablets give servers, hostesses, bartenders, and management a way to stay mobile without impacting their abilities to perform their duties. When integrated with a mobile app, these iPads enable you to elevate your operational efficiency and customer service levels in one easy leap forward.
Interactive menus with photo-based selections and upcharge options help wait staff to enter in orders with a high level of accuracy. Orders are sent directly to the kitchen, and common mistakes, such as illegible or dirty order slips, are eliminated. This means that your meals are delivered more quickly and are going to be prepared right the first time, giving your table turnover a bump upwards while reducing the amount of revenue that finds its way into a trash can.
Servers, bar, and kitchen staff all have their stress reduced thanks to these and other advanced POS features. Your staff will no longer need to remember specials or last-minute menu changes, thanks to their ability to view menu options in real-time on their tablets. Servers will be able to cover more tables, due to fewer trips to the kitchen, the bar, or even the register, thanks to the ability to process payments on the tablet in their hand.
Integrated POS and Kitchen Display Systems Drives Accuracy Even Further
Maximizing the performance of kitchen staff has been a large challenge that restaurateurs have had to address. You have the balancing act of minimizing kitchen space to maximize your seating while ensuring easy access to needed ingredients and equipment, all without your staff tripping over each other. Inventory monitoring must be taken into account as well, as does the ability of your food production line to understand the instructions on the order in front of them.
The seamless integration of a kitchen display system (KDS) and your POS solution allows you to reap the benefits of game-changing technology on both sides of your business. The ability to send orders from tables straight to the KDS displays in the kitchen makes orders clearer and easier to read. Leveraging mounted and app-enabled iPad tablets at each station, as well as Bluetooth order printers, makes movement less needed and keeps the beat of the kitchen going strong.
The integrated use of a KDS and your tablet-based POS solution gives you better control over inventory. Advanced POS inventory technology allows you to establish inventory level alerts down to the ounce or gram and can be used to trigger automated refresh orders or give you the ability to proactively adjust menus. This can also be used to restock a particular preparation station, allowing orders to seamlessly flow without interruption.
Let Us Help You Select Your Restaurant Point of Sale Equipment
Determining the best POS equipment for your restaurant requires you to understand how it all works together. You also must grasp the emerging functionalities and features that come with POS software, and align your hardware to allow you to maximize these new potentials. This gives you a powerful tool that can be used to streamline internal operations while building an inviting and sophisticated customer experience.
The consultants at talech keep their eyes open for new and exciting ways to leverage modern POS technology for the improvement of restaurant operations. We create the perfect blend of powerful software and intuitive POS devices that free your staff to remain focused on the customer. These allow us to create the perfect restaurant POS solution for your particular needs while giving you room to grow.
Engaging talech gives you more than just a POS solution provider. We take the time to learn your business inside and out so that the restaurant point of sale equipment solution we recommend and implement for you represents exactly where you are and where you want to be down the road. Contact us today to sign up for a free demo and find out how we can help you to create the perfect dining experience for your customers.