Making the decision to transition from your current sales operations platform to a new way of conducting your business is a significant undertaking as a restaurant manager. You wouldn’t normally refer to pencil and paper as a system of tracking customer tabs, but it truly is. Many businesses have become successful with just using carbon notepads. But what if you could provide the same level of detail on an order with custom software on a handheld iPad?
No doubt times have changed with mobile device applications, and people expect more flexibility with their orders, payment options, and the ability to schedule a pick-up or delivery in advance. They still want their food delivered fast and hot, no matter how many customers are in line. Most restaurants would never be able to manage the logistics of food delivery services for various destinations and keep their customers happy without the extra help of technology.
Food delivery through third-party apps such as GrubHub, Doordash, and Ubereats has greatly expanded the number of restaurants consumers sitting at home have access to. Large pools of independent delivery drivers opened an untapped market. If you decided to hire one of these service providers, how would your restaurant manage the increased volume of orders? Modern QSR point of sale software will connect your ordering system to the delivery service you choose. But what does a reputable QSR point of sale cost?
Tools for Developing New Business Strategies
When your restaurant becomes the most popular spot on your end of town, that added business translates into an increase in demand on your kitchen and front-end staff. How can you prepare to ensure your operations work more efficiently?
The key to handling increased volume lies between how well the front-end and the back-of-the-house work together. iPad-based QSR point of sale systems cost less than off-the-shelf POS solutions or spending thousands on proprietary equipment that can quickly become obsolete. An industry-standard mobile ordering solution can change how you run your business without expensive equipment replacements later.
Menu and Order Customization
Point of sale systems for QSRs have not always been quick to set-up or train employees to use. In the past, they had a limited number of ways to customize a menu and minimal features that would appeal to an ordering customer. Modern systems, however, have come a long way from these early POS iterations. Now, you can choose a POS that allows you to create, save, and update multiple menus at any time. The customer-facing screen (CFS) allows you to create specialized messages that speak directly to the customer while your employees are ringing up their order. While the POS does the work of streamlining your operations, appealing phrases and images will inspire customers to come back.
POS Ordering and Customer Service
Product pictures are a great visual tool for QSRs in helping a customer to decide on what they would like to order. They can tap on the screen or ask you to add the items they want. They can then review their selections and make updates before you finalize the purchase.
Customers can also place orders in advance and pay in advance or pay in-store upon pickup. These features should not be an additional cost to your store. Instantly expand the level of services you provide to your customers without accumulating any additional point of sale costs.
On the technical side, QSR POS software can match the number of outgoing food items used for in house restaurant orders and online can help you stay on top of your inventory and more-accurately track what is going where.
QSR Point of Sale Cost Controls
When you have real-time inventory analytics and the ability to run a large array of reports automatically, it becomes easier to control your costs. Modern QSR POS software even allows you to input vendor and payment information. Choose how you like to reorder food and supplies as well as track inventory levels to mitigate product loss.
Talech also has reports that enable you to track product sales by type or category, including:
- Promotional items
- Food or drink by category
- Individual menu items
- Lunchtime or dinner hours
- Quantity of items that get sold together
Not only can employees sign-in to any connected iPad to view tabs in progress, but you can also set custom permissions by employee role. Everyone can sign in and view their hours, work schedule, or track progress towards sales goals and bonuses that you create. You can then run payroll reports in a snap and feel confident that your financials are in order. The cash box doesn’t have to be connected to the POS system if you would rather it not be.
Is the QSR Point of Sale Cost Worth It?
As you can see, you gain a variety of management resources to develop new business strategies with advanced QSR POS software. Using these new features can help you to focus on improving key areas of your business and explore new ones, such as:
- New, but cost-effective, customer promos and rewards
- Fully integrated real-time inventory level tracking
- Employee productivity reporting and monitoring
talech has helped thousands of quick-service restaurants to run their businesses more smoothly by putting in place the tools needed for more efficient front-end, back-end, and customer-facing sales operations. We are happy to show you demos and answer any questions you may have.
When you partner with talech for your retail technology needs, we devote our time to identifying your business challenges. We use this information to provide you with an innovative POS solution that will keep your QSR humming. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.