Owning a small bar is a labor of love. Sometimes it’s a whole lot of labor. Long hours of work and careful management are necessary to create the experience you want to share with your customers. One of the ways you can reduce your workload and increase your business’s efficiency is by using a modern cloud-based point of sale system for small bars.
Cloud computing lets you use the most advanced software in the industry without having to have complex hardware. It allows you to work remotely and provides a high level of security. Modern POS systems also have a number of features that are beneficial specifically to small bars.
What Good Point of Sale Systems for Small Bars Do
Inefficient service can spoil the atmosphere of any establishment. Signs of mismanagement, such as errors in checks and running out of menu items, can put a damper on an evening out and stop customers from coming back. A modern, cloud-based point of sale system can help prevent situations like that. You take the best care possible of your customers with the right technical support and make your life easier at the same time. There are a number of features you should look for in a POS system.
Pre-authorizing credit and debit cards
The days when you left your credit card with the barkeep while you enjoyed the hospitality are over. A modern POS can keep your account open all evening after running your card once. The bartender can close your account as you leave. Many problems, such as customers forgetting their cards or bartenders running the wrong one, can be avoided this way.
A full range of payment options
Cards and cash are no longer the only forms of payment your customers have to choose from. Payment can be quicker and easier if you are prepared for all the options your patrons desire. This might include a mobile wallet, a phone-based system, or other contactless forms of payment. You can also give customers the flexibility of either setting up a tab or settling up at the end of the evening.
Managing happy hour and specials menus
It should be easy to set your POS to make price changes at specific times or days, or to make a change to go into effect immediately when an item runs out or comes back into stock. This is a feature you will use constantly. In addition, you should be able to make changes to your regular menu as you change your food items seasonally or update your liquid inventory. Remote management is a big benefit here too in case you will want to make changes to the menu early in the morning from home or elsewhere.
In this day and age, hearing “separate tabs” should not fill your waitstaff with dread, even with a complicated table where customers are drinking pitchers, some of the people are being treated, and someone else decides to leave early. The ability to separate out both table positions and menu items makes it much easier to calculate a check and reduces the likelihood of error made by harried a waitperson at the end of the evening.
Suggesting and tracking tips
A tip screen helps ensure your staff receives the compensation they deserve. It streamlines that process for you and your customers, and encourages tipping by making it easy. Accurate tip reporting is required for bookkeeping best practices as well, so tracking tipping within the POS is useful for making sure every team member is treated fairly and that you are in compliance with tax regulations.
Cash drawer management
Bars tend to still get more cash trade than many other businesses. Cash transactions often open a window for small discrepancies that can create a large shortage or overage by the end of a shift, so this aspect of your POS system is particularly important. By recording cash transactions and the operator of the register, a modern POS can make audits easier and encourage the use of care when handling cash.
When a bar owner is able to improve control over their liquid stock, they often discover that there have been undetected losses. Tracking inventory in liquid measurements, in addition to beverages served, helps identify sources of loss and helps reduce beer spoilage by making the system for replacing kegs more accurate. It can also alert management when it is time to reorder and provide a clearer picture of your customers’ consumption habits. Not only that, a modern, cloud-based POS system can also generate and send purchase orders with a few taps, and receive new inventory just as easily.
Around-the-clock customer service
You don’t work traditional business hours, so you may find yourself in a difficult technical situation when most of the world is asleep. You want customer support to be on its toes. Let’s say a payment processor goes down just before last call, and you have an inexperienced manager on duty—you want them to have the best support possible, preferably while you remain asleep. A reputable POS partner with 24/7 support will be there for you and your employees whenever it is needed.
Like all small business people, small bar owners are usually their own HR departments. You may have been alarmed to discover just how much work that is. So you will be glad to hear that a modern POS can facilitate many day-to-day employee management functions. From access management, scheduling, and timesheets to payroll and taxes, you can be assured of accuracy, consistency, and promptness when the task is done electronically.
Effective Management Keeps You and Your Customers Happy
Besides the features we discussed above, your POS should be affordable, customizable and easy to use. Its basic functions should be teachable to staff in minutes. Cloud-based point of sale systems for small bars can positively impact many aspects of your business, including your bottom line.
talech is a leader in POS technology. We can work with you to create a POS system that works to make your business more economical to run by reducing loss and more attractive to your customer base with better management. You can see our system in action by signing up for a demo today.
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