The internet age has digitized everything but your morning cup of coffee—depending on how you define the word “digital.” The best point of sale software for a café now ties together each aspect of service into a digital connection that links every latte order with every online pre-purchase, and everything that falls in between.
Point of sale has evolved from a clanky, final cash transaction to an all-in-one digital platform that streamlines your café and makes business more efficient. It’s a way to find out which blend is your most cost-effective, which days of the week need a promotional boost, and how staff training results in muffin sales.
You can’t devour this form of digital coffee, but if you embrace its tools you can better sustain your business.
What Does Digital POS Look Like?
If nothing else, a fresh POS solution can lend your customer interactions a far more modern feel. The businesses that are embracing the touch-screen dynamics of an iPad-powered point of sale unlock a new range of sale possibilities.
For start, the best solutions include a range of accessories that let you customize your prices, your packaging, and your range of payment options. It means you can indulge with tasty combinations the customers that want to stick around in your shop, and quickly return to their day those who want to order, swipe, and go.
The reach of point of sale software for a café goes beyond the basic transaction, however. It’s a complete cloud launchpad that can change the way you work.
How POS Helps
Point of sale software for a café covers the entire spectrum of your business needs. As such, its elements are best understood as those for active service, and those for preparation. Crucially, however, each aspect is linked to the other to keep your business running smoothly. For example, while order and menu management may seem exclusive to the service side of matters, knowing how sales and expenditures fluctuate can help you boost ROI when it comes to managing your inventory or promotions.
Ultimately, every facet of café life impacts on revenue, but there are two clear phases of POS solution use.
Digital POS During Service
Once the doors open and the steam starts to rise, your POS solution needs to service the customer experience. This begins with table and menu management features that create the flexibility to meet any desire and the stability to make sure the right blend ends up in the right hands, and quickly. POS systems for any dining situation can track order information in highly visual ways, making alterations, discounts, and customer quirks clear to all involved in delivering a rewarding experience.
A digital system makes it possible to reliably track every order, personalize every cup, and account for every step along the way.
More than this, a POS solution can also help your staff to track inventory—automating purchase orders is a good way to ensure you never run low—to prioritize orders, to split bills, to take mobile and phone-based payments, to organize tips, and to offer unique value to each customer. When you can link every sale directly to your bottom line you can hand out discounts and make spur of the moment food and beverage combinations that earn the loyalty of your diners.
That last part is powered by the other side of the POS duality
Digital POS as a Business Tool
Once you digitize information you can manipulate and analyze it all sorts of profitable ways. You don’t have to change the way you work in order to achieve this, either. All the data you’ll ever need is already flowing through your register and your books. Installing point of sale software for a café into the mix just captures this wealth of information and turns it into practical advice on how to maximize your appeal.
A POS solution is a suite of linked business tools. There are features to handle purchase orders, marketing and staff expenditure, live inventory counts, and more. Information from all these elements can be combined to give you an understanding of how money, product, and other resources flow through your business. At any time you can track sales across a particular blend or contained within a certain period. You can get a report on how training or marketing investments are paying off or see how much value lies in offering customer loyalty memberships.
This kind of accurate accountability can guide your purchasing and investment decisions and lead to a more efficient version of your business.
Point of Sale Software Café Improvements
While there’s no such thing as a digital coffee just yet, the digital café is certainly attainable. With a 2020-standard POS solution helping to organize your dining experience it’s possible to create a more efficient, more personalized café service that realizes every potential profit.
Digital POS solutions run on numbers, but the outcomes are deeply human. When you better understand your customer, you can better serve them. When you have the confidence to act randomly you can impress people. When you know how your business works, you can improve the way you work.
When you partner with talech for your point of sale software cafe technology needs, we devote our time to identify your business challenges. We use this information to work with you to produce an innovative POS solution that levels the playing field. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.