Running a cafe can be a very social experience. You most likely will be on a first-name basis with your regulars, and new customers may seek your advice about anything from upcoming area events to the best place to get an oil change. As part-time barista, part-time personal assistant, and full-time business owner, you need to ensure that your cafe is firing on all cylinders.
Fortunately, affordable, feature-rich technology is available to help. Implementing and managing a cutting-edge POS solution does not need to very difficult, nor does it need to come with a hefty price tag. The best cafe point of sale systems are dependent upon your particular situation and business requirements. However, there is a shortlist of features that are vital backbone elements to a POS system that stimulate business growth for cafes.
- Mobile POS, or mPOS, provides the benefits of advanced POS technology in a mobilized world.
- Efficient line-busting techniques increase staff productivity and improve customer experiences
- Innovative POS technology allows you to craft a modern inventory management strategy.
We’ll examine each feature in greater depth below:
Mobile Cafe POS Lend a Decisive Edge with Customer Enticing Features
This is a mobile-based world, thanks to the explosion of smartphones and tablets. Consumers are becoming used to next-gen capabilities, such as mobile ordering and order delivery, which means that you must start offering these features in some form. Apps are rapidly becoming a business requirement, and operating without an app to present to your customers will find you quickly falling behind.
A critical first function that any POS solution you choose to integrate into your cafe’s business model must be a mobile (mPOS) solution. In addition to providing you with emerging, next-gen features that attract the modern consumer, you will also gain higher levels of data management, security, and process execution. These features drastically increase the time you can invest in attracting new customers and interacting with those sitting in your cafe.
Using an mPOS solution allows you to present mobile ordering options, which enable your customers to place orders before they arrive. Other items that build customer loyalty, such as rewards programs, event reservations, or mobile payment acceptance, all become easy with the right POS functions in place. You can enjoy the flexibility of an iPad-based POS system, which allows your staff to use these to take orders and payments while customers are still in line.
Kiosk Ordering and Line Busting Deliver Quicker Serving Times
Building another layer onto an mPOS-based POS solution presents you with the opportunity to fully engage in a practice called line busting. With a tablet-based mPOS platform in place, the app your POS vendor provides allows your staff full freedom of movement throughout your cafe. This can be utilized to allow staff to move down the line, taking orders and payments as they go. Your customers will feel valued, giving your reputation an upward boost.
Using an mPOS system also allows you to present cafe customers with tastefully designed and positioned self-ordering kiosks. Strategic placement of one to two iPads will allow your customers to place orders if the line appears too long for their liking. It also gives customers more control over their experience and provides lowered anxiety to order complex items without the worries that come with a long line forming behind them.
This has an additional impact on your business, one that most likely would escape the glance of an occasional customer or even you as an owner. When staff can be empowered to act in accordance to a developing line situation, and have the tools to use line busting or kiosks, you will notice a lighter and friendlier feel in your cafe.
Building a Calming Environment Through Improved Inventory Management
Keeping it light in your cafe will be the difference between a warm, welcoming atmosphere and the vibe that is often seen in a Starbucks during the morning rush. In order to set yourself apart from the other cafes and chains you compete against, you want to project a vibrant, can-do attitude at all times. This starts with you and your staff. Reducing their hurriedness, and the stress that can come from it, your customers will always stand face-to-face with a smiling staff member that is excited to serve them.
Equipping your business with next-gen POS software allows you to build an inventory strategy that will save you and your staff valuable time. Blending sales data into the inventory data you acquire gives you a clear picture of what you have, what you need to order, and what you need to start moving. The highly capable data analytics monitoring presents trends clearly and automatically, allowing you to adjust orders without the need to step into the backroom.
The key benefit of merging inventory management into an mPOS solution is the extra time you will have for customers. You gain the ability to monitor inventory from the convenience of a smartphone app, and staff no longer has to conduct time-consuming product checks during a rush. You and your staff can enjoy the extra face time with your customers, who in turn will love all of the extra, specialized attention that they are receiving.
Your POS Sherpa Makes Comparing Cafe Point of Sale Systems Stress-free
Delivering a quality product while providing an enjoyable atmosphere is the ideal target that most cafe owners strive to achieve. But, are you using technology to its fullest extent in your cafe? Without a highly capable POS platform in place, you will find yourself struggling to meet the evolving demands of today’s consumers. And, as the competition heats up, so must the data and logic you put into the supporting systems your staff relies on.
Fortunately, you don’t need to make plans to enroll in technology-based courses at the nearest community college. There is a POS provider out there waiting specifically for you so that they can devise the best POS solution for your cafe and business scenarios. As a valued partner, they will guide you around the common obstacles and mistakes, and safely into the realm of a production boosting, cost-reducing POS solution.
When seeking expert advice about a POS solution, you deserve to have the best partner to serve as your POS guide. At talech, we work with you to develop a deep understanding of your business so we can recommend a dynamic POS system that is perfect for you. We offer a wide range of feature-rich, affordable hardware and software solutions to help you to elevate your game. Contact us today to learn more about what talech can bring to you.