Your employees form the backbone of your business. You may think that it is primarily your products and services that bring customers back for an encore, but it’s important not to underestimate the impact that your staff has on the overall success of your business. From the moment a customer enters your world until the time they leave, it’s the interactions with your staff that determines customer satisfaction.
How can you step up your game and develop impactful staff management tools that promote excellence in customer service and personal growth? Modernizing the methods and underlying processes you use to manage your employees in the current business world requires that you introduce the right set of innovative tools to help get the job done. Now, let’s look at the tools you need to develop a proactive and bolster your staff’s performance.
Integrating a Multi-Faceted POS Solution Provides the Data you need
Before you build and introduce an employee management toolset, you must first start with a strong foundation of data that can be accurately analyzed and easily construct reports. The technical solution that you rely on as your business foundation must present you with management options around all areas of your business, giving you the precise data required to perform next-gen staff management functions, such as:
- Advanced data management
- Intuitive report generation
- Cloud-based storage
- Hardware flexibility and mobile access
- Transparent timesheet reporting
- Integrates with other accounting software
- Commission and sales reports
- Easy and open scheduling
- Vacation and sick day approvals
- Customizable employee rolls and manager levels
- Tip tracking
How Do Cloud-Based Storage and Apps Impact Employee Management Tasks?
You may be wondering how all of this comes together, and why exactly having your sales and staff data stored in the cloud is such a huge benefit. Cloud-based data means that data is synchronized across the business. You no longer have to wonder what data is sitting on your POS terminal, and how it is different than the information in an Excel spreadsheet on the computer in your office.
With continuity in place, your business is guarded against technical failures and theft. When speaking strictly in terms of staff management, when your data is in the cloud means, both you and your staff can easily view pertinent data for scheduling, payroll, or performance tasks. You gain layers of visibility, and give your employees more control over their schedules, by some of the innovative features that a modern POS solution contains.
Building Innovative and Proactive Scheduling Using App-Based Staff Management Tools
Scheduling no longer needs to be a hair-pulling ordeal that generates confusion among your staff. Using an app provided by your POS solution, staff scheduling can be as easy as a few taps on a smartphone screen. Employees can enter in their preferred times to work, request additional hours, or block out unavailable times, largely removing the mystery of who can work when.
This also drastically reduces the amount of time spent manipulating schedules due to call-ins, no-shows, or extreme weather events. Should a situation arise in which you will be short-handed, you can access staff availability via your app and start asking those who are available to fill in. You can assign these controls, based on job role, to onsite managers and supervisors, to operate within the limits you specify.
Streamline and Automate Payroll Tasks Leveraging Next-Gen POS Features
Processing payroll is probably one of the least looked forward to tasks that business owners regularly face. Finding the POS system which provides the tools that can accurately aid in payroll and tax processing with built-in automation is the ideal scenario to target. Employees can use their apps to clock in or to clock out, with your POS system storing this data in the cloud.
You can establish monitoring to ensure that the hours logged do not exceed the scheduled hours. The granular monitoring and reporting functions in an innovative POS solution can also alert you if an employee has reached their hours worked maximum for the time period, so you can reschedule or approve their additional hours without being surprised down the road.
Managing tipping or commissions can also be handled with ease. With an all-inclusive POS platform in place, sales transactions can be tied into your payroll system to ensure that tipped employees get what they have earned. Commissions can be paid out in the same way, along with alerts for excessive transaction voids or returns. This gives your loss prevention program a boost and ensures accurate inventory tracking.
Let an Experienced POS Consultant Explain Your Staff Management Options
Building a modern staff management strategy will only be as effective as the staff management tools you use. Implementing a cutting-edge POS solution gives you the best of both worlds; you gain a top-notch, affordable toolset while realizing cost and time reductions thanks to advanced data integration and automation. Getting to this point, however, requires that you let an experienced POS consultant guide you in your decision making process.
The assistance talech provides is in the form of a trusted partner. We dive into your business operations to obtain in-depth knowledge of your employee management strategies, matching this to your business goals. In this way, we only offer you the right system for your business requirements. Contact us today or sign up for a demo and to learn more about how talech can be a valued asset in your arsenal.
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