We live in a DIY era. Rather than paying for consultants or waiting for guidance, leading small business owners and managers are instead finding the right digital tools to provide their own solutions.
The rise of subscription and Software-as-a-Service arrangements, where businesses access the latest technologies through renewable, on-demand agreements, lets operators use the same analytical, online, and smart data advantages enjoyed by the biggest companies in their field. The result is a combination of unique, intimate customer service with high-end digital efficiencies.
Staff scheduling software for small business is a prime example. By accessing the benefits of cloud computing and synchronized networks a small business can affordably and efficiently organize itself while still maintaining a family business feel.
Where Does the Staff Scheduling Software Sit?
We all accept that the business of managing our businesses needs to be digital. The days of staff schedules being scribbled on backroom whiteboards, or leave requests being left on notes by the register are over. Everything is now safely recorded, collected, and shared by computer where the information sits alongside the other software solutions that power purchasing, inventory management, customer information, and more.
Staff scheduling software for small business should be just one part of your overall management system. The current trend is to center your digital management tools around your point of sale system, seeing as this is the hub of your customer transactions. Your POS system will include all your management software from in-store customer interaction—such as stock variations—through to long-term financial planning.
All these functions can be accessed directly through the POS register in your store, or online over any internet-connected device, be it business or personal.
Business in the Cloud
For all its potential to revolutionize business, cloud computing is just a form of old-fashioned outsourcing. Business software and the necessary computing and storage power needed to run it is maintained by a provider while you the business operator access it through the internet. It frees you up from paying for equipment and expertise beyond your core business while still giving you access to the digital advances that make modern business so accessible and customizable.
By placing your staff scheduling software in the cloud you and every member of your team can access it from any convenient device at any time. You can place flexible permissions on staff access depending on their role and responsibilities and create an online portal where everyone can communicate and better organise the working week ahead.
The Benefits of Staff Scheduling Software for Small Businesses
The obvious advantage to having a live, open connection between your team members is they can organize their schedules without having to stage a debate on the floor during business hours. Each authorized staff member can be given access to future schedules and be able to annotate them over their phone or through the POS register to negotiate shift swaps, unexpected clashes, illness, and the many, many reasons we all find for why X date is better for us then Y.
Of course, your staff scheduling software for small business can also accommodate more advanced requests and tasks, including:
- Managing employees with different roles, responsibilities, and authority
- Tracking staff online actions
- Recording and managing staff hours
- Measuring sales performances
- Managing commissions, tips, and sales
- Presenting and monitoring staff training
- Analyzing business performance against labor cost
That last point highlights how your greater point of sale system can introduce data science advantages that can lead to improved business performance.
Become A Data Science Master
The benefit to this digital DIY age is that you don’t need a dedicated IT or analytics department, or even single specialised employee, in order to benefit from the latest data science advantages. The same customer and sales techniques employed by some of the world’s biggest companies are within reach thanks to the information already flowing through your business. A modern POS system just captures that information and helps you to understand what it says about your business.
The simple trick is to link every transaction that passes your POS register with all the employee, inventory, and overhead information already sitting in your accounts. By investing in a system that combines all this information you can quickly discover:
- Top selling products over a week, month, season, or year
- How staff resource spend affects sales outcomes
- The immediate impact of sales or promotions
- Customer demographics
- Product relationships to help you group items
- Peak sales times by hour, day, and week
You already have all this data and insight moving through your records. A modern POS system, with a staff scheduling element included, just helps you sort it all out so you can unlock your own trove of customer information.
DIY Staff Scheduling for a Better Business
Investing in a better staff scheduling system gives you greater control over your business. Your team can take responsibility for the everyday dilemmas that prevent you from dealing with the bigger picture of running your operation.
More importantly, switching to a totally digital solution connects the different elements of your business so you can identify more efficient ways of working. It helps you see exactly how the number, training levels, experience, and personality of your staff impact sales on a day-to-day, hour-to-hour basis.
By upgrading to a new way of staff scheduling you could discover a whole new way of doing business.
A talech POS system lets you manage your staff whenever and wherever you choose. With each customisable solution housed in the Cloud you and your team can access rosters, leave requests, time clock, and more from any internet-connected device. To experience a more convenient way to communicate with your team, sign up for a free demo today.
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